Stacy Sotelo Mendez
Fresno
Summary
Dynamic owner of R & S Painting with a proven track record in customer relations and business management. Successfully enhanced client satisfaction through exceptional service and efficient operations, leading to increased referrals. Skilled in project estimating and relationship building, fostering a collaborative team environment that drives success.
Experienced with strategic planning, financial management, and team leadership. Utilizes industry knowledge to drive business growth and operational efficiency. Track record of creating and implementing innovative strategies to enhance profitability and productivity.
Overview
23
23
years of professional experience
Work History
Owner/Painting Contractor
R & S Painting
01.2002 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Education
Stact License #907374 - Painting Contracting
Allied Contracting School
Rancho Cordova, CA02-2007
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Project management
- Client service
- Business management
- Project estimating
Languages
Spanish
Native or Bilingual
Timeline
Owner/Painting Contractor
R & S Painting
01.2002 - Current
Stact License #907374 - Painting Contracting
Allied Contracting School
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