Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stacy Stinson

Anchorage,AK

Summary

Reliable and upbeat Dept Lead successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about department policies and procedures, product merchandising, inventory procedures, price scanning and changing, auditing, payment procedures, monitoring BOH and allocations, ordering, recalls and reclaims and working with the various venders. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Detail-oriented team player with the ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience

Work History

Grocery Lead - Cosmetics

Fred Meyer
01.2018 - Current
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Communicated with customers and staff politely and professionally to uphold store standards.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
  • Inspected floor displays, noted missing items, and immediately replenished merchandise.
  • Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
  • Operated cash register to accurately process and record customer payments.
  • Prepared orders for customers without delay to deliver excellent service.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Used in-store system to locate inventory and place special orders for customers.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Wrapped, boxed and weighed bakery department products.
  • Responsible for Price Scanning and changing, inventory, ordering, receiving, marketing displays, reclaims and recalls
  • Worked with various venders for Cosmetics Dept

Education

Associate of Science - Nursing

University of Alaska, Anchorage
05.1984

Skills

  • Customer Satisfaction
  • Food Safety Understanding
  • Surface Work
  • Customer Inquiries
  • Price Checking
  • Customer Needs Assessments
  • Sales Floor Organization
  • Marking Down Products
  • Monthly Audits
  • Store Appearance
  • Monthly Inventory
  • Grocery Standards
  • Removing Defective Products
  • Shrinkage Prevention
  • Credit Card Transaction Processing
  • Building End Caps
  • Bagging Groceries
  • Seasonal Displays
  • Delivering Purchases
  • Product Location
  • Safety Practices
  • Customer Transactions
  • Assignment Delegating
  • Replenishing Stock
  • Sanitizing Surfaces
  • Safety Standards
  • Placing Orders
  • Order Discrepancy Reporting
  • Fixing Displays
  • Inventory Monitoring
  • Special Orders
  • Coaching New Hires
  • Operating Hand Trucks
  • Updating Prices
  • Product Display
  • Invoice Processing
  • Damaged Item Processing
  • Department Operations
  • Cardboard Recycling
  • Opening and Closing Procedures

Timeline

Grocery Lead - Cosmetics

Fred Meyer
01.2018 - Current

Associate of Science - Nursing

University of Alaska, Anchorage

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Stacy Stinson