Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stacy Stroup

Anacortes

Summary

Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at The Corner Bar and Grill. Proven ability to enhance guest engagement and maintain cleanliness standards in high-volume dining environments. Adept at cash handling and fostering positive relationships, ensuring memorable dining experiences for all patrons. Please note this is not my only food service experience over the years.

Overview

7
7
years of professional experience

Work History

Server

The Corner Bar and Grill
02.2024 - Current
  • Delivered exceptional customer service, ensuring a positive dining experience for all guests.
  • Managed multiple tables efficiently during peak hours, prioritizing guest needs and requests.
  • Collaborated with kitchen staff to communicate orders accurately and maintain workflow efficiency.
  • Processed payments swiftly and accurately, handling cash and credit transactions securely.
  • Assisted in training new staff on menu items, service standards, and operational procedures.
  • Maintained cleanliness and organization of dining area to enhance overall restaurant ambiance.
  • Adapted quickly to changing situations, providing solutions to customer inquiries and concerns.
  • Supported inventory management by tracking stock levels of supplies and notifying management of needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Pool Technician

Blue Dot Pools
01.2023 - 12.2024
  • Maintained pool chemical balance through regular testing and adjustments to ensure safe swimming conditions.
  • Executed routine maintenance tasks, including cleaning filters and skimming debris from pool surfaces.
  • Diagnosed and repaired equipment issues, enhancing overall pool functionality and user satisfaction.
  • Assisted in the installation of pool systems, contributing to efficient operational setups for new clients.

Security Officer

Allied Universal Security Services
01.2018 - 01.2020
  • Monitored premises to ensure safety and security of personnel and property.
  • Conducted regular patrols, identifying and addressing potential security risks.
  • Collaborated with local law enforcement to respond to incidents efficiently.
  • Implemented access control procedures to regulate entry and exit points.
  • Documented daily activities and incident reports for accurate record-keeping.
  • Trained new team members on security protocols and emergency procedures.

Education

General Studies

Anacortes High
Anacortes, WA
06-1988

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Hospitality service expertise
  • Customer service
  • Cleanliness standards
  • Safe food handling
  • High volume dining
  • Food safety practices

Timeline

Server

The Corner Bar and Grill
02.2024 - Current

Pool Technician

Blue Dot Pools
01.2023 - 12.2024

Security Officer

Allied Universal Security Services
01.2018 - 01.2020

General Studies

Anacortes High

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