Stacy Stuberg

Work History

T5 Fasteners

Irving, TX

04.2018 - 02.2023

Increased sales by offering advice on purchases and promoting additional products.
Retained excellent client satisfaction ratings through outstanding service delivery.
Documented customer interactions using SalesForce to capture data in processing system.
Organized sales paperwork, presented proposals and finalized contracts.
Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
Achieved monthly sales goals by promoting product benefits and enrolling new clients.
Evaluated inventory and delivery needs and optimized strategies to meet customer demand

T5 Fasteners

Irving, TX

04.2018 - 02.2023

Maintained strong vendor connections by arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
Redesigned warehouse layout to accommodate new equipment, maximize space utilization and optimize processes.
Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.
Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
Handled day-to-day shipping and receiving overseeing more than 25 packages per day.
Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.

T5 Fasteners

Irving, TX

04.2018 - 02.2023

Responded to customer requests for products, services and company information.
Recommended products to customers, thoroughly explaining details.
Answered product and service questions, suggesting other offerings to attract potential customers.
Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Maintained up-to-date knowledge of product and service changes.
Promptly responded to inquiries and requests from prospective customers.
Facilitated online orders to meet aggressive deadlines.
Promoted available products and services to customers during service, account management and order calls.
Entered orders into peachtree computer database system.

T5 Fasteners

Irving, TX

04.2018 - 02.2023

Determined feasibility of proposed procurement actions by performing market research.
Input data into system and recorded order updates with 100% accuracy.
Identified new and more cost-effective suppliers through participation in industry networking events, purchasing advantageous packages and cutting costs.
Carefully read and interpreted requisition orders to understand specialized terms and requirements.
Maintained effective and lasting vendor relationships through dynamic communication, collaboration and intelligent questioning skills.
Promoted superior customer experiences by leveraging understanding of color, trends, styles, benefits and product value perception.

St. Louis Screw and Bolt

Madison , IL

02.2023 - 05.2024

Optimized inventory management for improved stock control and reduced lead times.
Collaborated with suppliers to ensure timely delivery of materials, minimizing production downtime.
Implemented cost-saving measures by negotiating contracts with vendors and securing better pricing for raw materials.
Managed purchasing activities, ensuring optimal balance between cost and quality of materials procured.
Maintained strong relationships with suppliers, improving communication channels and resolving any supply chain issues promptly.
Conducted regular audits of inventory levels to identify discrepancies and maintain accuracy in recordkeeping systems.
Supported continuous improvement initiatives within the organization by identifying opportunities for process optimization in materials management.
Sustained consistent material availability by establishing effective contingency plans for unexpected supply chain disruptions.
Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
Forecasted production schedules and adjusted plans to accommodate changes in demand.
Developed and maintained automated tracking systems, hard copy files and records to enhance office workflows.