Self-motivated professional with broad expertise in lead generation, qualification and deal closing. Organized and detail-oriented in scheduling appointments and researching potential clients. Thrives in high-pressure environments and meets challenging sales targets. Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills. Enterprising Sales Development Representative with vast experience in sales and customer service. Expert in developing sales strategies and techniques and using CRM systems. Focuses on identifying new sales opportunities to increase customer retention. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Hi, I’m
Stacy Sullivan
Austin,TX
Summary
Overview
6
years of professional experience
1
Certificate
Work History
Disco
Sales Development Representative
07.2022 - Current
Job overview
- Consulted with businesses to supply accurate product and service information.
- Stayed current on company offerings and industry trends.
- Set and achieved company defined sales goals.
- Contributed to team objectives in fast-paced environment.
- Maintained current knowledge of evolving changes in marketplace.
- Achieved and exceeded monthly and annual sales targets.
- Reviewed customer feedback to identify areas for product improvement and to create better customer experiences.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Utilized Software to manage sensitive client information and update existing and new client profiles.
- Directed customer leads to connections department for further assistance.
- Built relationships with customers and community to promote long term business growth.
- Built and managed accurate sales pipeline to maintain high volume of activity.
Arrive Logistics
Carrier Sales Representative
04.2021 - 05.2022
Job overview
- Prospected new sales leads from directories, referrals and partners.
- Monitored weekly sales to write reports for senior leadership and streamline operational processes.
- Used CRM software to record customer interactions and track general sales activities for review and follow-up.
- Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
- Produced remarkable sales and enhanced numbers by managing complete lifecycle from networking through ongoing account servicing.
- Monitored competitor activities and innovations to stay ahead and proactively adjusted strategies.
- Tracked market and industry trends, regulations and practices through trade shows and publications.
- Assisted clients throughout sales process and provided after-sales support to assess satisfaction and resolve problems.
- Researched potential clients and markets to prepare for appointments.
- Prepared pricing agreements and contracts to close sales.
- Performed cold-calling and follow-ups with leads to secure new revenue.
- Set up appointments with potential and current customers to promote new products and services.
- Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
- Drove new business by acquiring new clients and expanding new and existing relationships.
- Leveraged proven sales methods to increase revenue and surpass sales objectives.
- Proactively managed client correspondence and recorded tracking and communications.
- Built professional sales presentations to promote services to groups of potential customers.
- Used consultative sales approach to understand and meet customer needs.
- Helped customers navigate choices between services with support for questions such as terms, pricing, and availability.
- Consistently exceeded new sales growth quotas for Product or Service.
Botticelli’s Italian
Assistant Front of House Manager
02.2018 - 05.2020
Job overview
- Handled complaints, settled disputes, and resolved grievances to maintain customer satisfaction.
- Emphasized guest satisfaction during departmental meetings and focused on continuous improvement.
- Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
- Collaborated with chefs to create seasonal menus and promotional offers.
Education
Austin Community CollegeAustin, TX
from Sociology
05.2012
University Overview
University of Louisiana At MonroeMonroe, LA
from History
05.2006
University Overview
Skills
- Microsoft Project
- Sales Campaigns
- Sales Representative Scheduling
- Lead Prospecting
- Sales Process Management
- Commission Sales
- Providing Feedback
- Pipeline Growth
- Retail Knowledge
- New Market Research
- Personnel Management
- Email Marketing Campaign
- Client Correspondence
Certification
- CSP - Certified Sales Professional
- CPSP - Certified Professional Sales Person
Timeline
Sales Development Representative
Disco
07.2022 - Current
Carrier Sales Representative
Arrive Logistics
04.2021 - 05.2022
Assistant Front of House Manager
Botticelli’s Italian
02.2018 - 05.2020
Austin Community College
from Sociology
University of Louisiana At Monroe
from History
- CSP - Certified Sales Professional
- CPSP - Certified Professional Sales Person
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