Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stacy Swink

Ellenboro,NC

Summary

Dynamic and detail-oriented professional with experience at Alliance Plastics, excelling in equipment operation and quality control. Proven ability to maintain safety compliance while enhancing production efficiency. Strong customer service skills developed at McDonald's, ensuring a positive experience for all patrons. Committed to achieving operational excellence and fostering teamwork.

Overview

1
1
year of professional experience

Work History

Machine Operator

Alliance Plastics
Spindale, NC
03.2024 - 07.2024
  • Ensure that safety guidelines are followed at all times while operating machinery.
  • Record production information such as quantities produced and materials used on daily logs.
  • Unload finished products from machines onto conveyors or other transport systems.
  • Verified production orders prior to starting set-up.
  • Maintain records of completed work and production data including volume produced and time required for each task.
  • Comply with company policies regarding quality control procedures.
  • Load raw materials into machines according to specified measurements.
  • Documented daily production data and submitted accurate time logs to keep management up-to-date.
  • Monitored and observed production line to watch for pile-ups and jams.

Cashier

McDonald's
Shelby, NC
09.2023 - 10.2023
  • Offered customers carry-out service at completion of transaction.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Used suggestive selling techniques to promote add-on sales.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Processed customer payments quickly and returned exact change and receipts.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Followed company security procedures for handling large sums of money.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Performed other duties as assigned by management.
  • Answered customer questions and provided store information.
  • Worked closely with front-end staff to assist customers.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Answered phone calls to assist customers with questions and orders.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Helped with purchases and signed customers up for rewards program.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Ensured compliance with all safety regulations within the store environment.
  • Counted and balanced cashier drawers.
  • Answered customers' questions and provided information on store procedures or policies.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Greeted customers promptly and responded to questions.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Built and maintained productive relationships with employees.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Collected payments and provided accurate change.
  • Welcomed customers, offering assistance to help find store items.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Processed returned merchandise by strictly following store return and exchange procedures.

Education

Some College (No Degree) -

Ashworth College
Norcross, GA

Skills

  • Equipment operation
  • Production documentation
  • Quality control
  • Safety compliance
  • Machine setup
  • Customer service

Timeline

Machine Operator

Alliance Plastics
03.2024 - 07.2024

Cashier

McDonald's
09.2023 - 10.2023

Some College (No Degree) -

Ashworth College
Stacy Swink