Stacy Thacker
Somerset,MA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Devoted to giving every customer a positive and memorable experience. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
14
14
years of professional experience
2
2
years of post-secondary education
Work History
Server
Roger's family Restaurant
Somerset, US
04.2018 - Current
- Provided excellent customer service in a fast-paced dining environment.
- Took and processed food and beverage orders accurately and efficiently.
- Maintained cleanliness and organization of dining area and service stations.
- Assisted in training new servers on restaurant policies and procedures.
- Handled customer inquiries and resolved issues professionally and promptly.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Dining room manager/ Bartender/ Server
Crestwood Country Club
Rehoboth, US
09.2013 - 07.2020
- Managed daily dining room operations to ensure smooth service flow.
- Monitored inventory levels and ordered supplies to maintain stock availability.
- Resolved customer complaints promptly to ensure satisfaction during dining experiences.
- Scheduled front of house staff to open, close and work dining room floor daily.
- Supervised the staff to ensure proper service standards were met.
- Oversaw daily operations of the dining room including seating arrangements, menu changes, and special requests from customers.
- Trained and supervised dining staff to enhance service quality.
- Coordinated special events and private functions for members and guests.
- Engaged with customers to provide excellent service and recommendations.
Bartender/Server
Judge Roy Bean Saloon
Bristol, US
09.2016 - 03.2018
- Mixed cocktails and served beverages to patrons efficiently.
- Maintained cleanliness and organization of the bar area.
- Engaged with customers to create a welcoming atmosphere.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
Bartender/Assistant Manager
Tipsy Seagull
Fall River, US
01.2012 - 01.2013
- Maintained cleanliness and organization of the bar area during service.
- Engaged with customers to provide excellent service and enhance their experience.
- Performed daily opening and closing duties according to established procedures.
- Resolved customer complaints quickly and efficiently in a courteous manner.
- Took orders accurately and efficiently from customers.
Education
Clemson University
Clemson, SC 08.1991 - 05.1993
Skills
- Customer service
- Relationship building
- Problem solving
- Effective communication
- Time management
- Positive and professional
Timeline
Server
Roger's family Restaurant
04.2018 - Current
Bartender/Server
Judge Roy Bean Saloon
09.2016 - 03.2018
Dining room manager/ Bartender/ Server
Crestwood Country Club
09.2013 - 07.2020
Bartender/Assistant Manager
Tipsy Seagull
01.2012 - 01.2013
Clemson University
08.1991 - 05.1993