Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Stacy Tompkins

Miami,FL

Summary

Experienced Sales Manager offering skill in strategic business planning and team development. Exceptional record of accomplishments in exceeding sale, service and performance targets. Extensive knowledge of luxury brand market, building clientele and client retention. High energy and hard working individual ready to positively impact and promote company success.

Overview

8
8
years of professional experience

Work History

Store Director/ Omni Client Experience Manager

Rebag
04.2022 - 03.2023
  • Partner with Store Managers and internal team to develop business goals for store and omni-channel and translate into action plan; Routinely monitor achievement of goals.
  • Conducted regular performance evaluations for staff members, identifying areas for growth and development.
  • Managing top client profiles through CRM platform. Promoting in store promotions and sales.
  • Drive all aspects of business including Operational FoH and BoH planning, Rebag Bar Experience, community networking and client development.
  • Conducted the evaluation and authentication of luxury goods from new clients.


Owner, Sales Manager

La Luxe Boutique LLC
02.2019 - 04.2022
  • Manage virtual Ebay store and Poshmark store with over 305k Followers and over 700 listings.
  • Driving new business through use of social media platforms and ads.
  • Building clientele and maintaining relationships by following up regularly with existing clients.
  • Working directly with store Sales Associates (CHANEL, SAKS, NEIMAN)
  • Conduct target market research to scope out industry competition and to identify advantageous trends.
  • Handle customer relations issues, enabling quick resolutions and client satisfaction.
  • Oversaw deliveries to ensure all luxury items are packaged properly.
  • Manage all finances, bookkeeping and company budget.

General Manager

European Wax Center
07.2016 - 12.2017
  • Managed 2 high volume Wax Centers in the Miami market.
  • Increased KPI's to increase centers performance.
  • Recruited, interviewed, and onboarded new wax specialist and guest service associates.
  • Coached and developed over 30+ associates.
  • Coordinated staff scheduling and processing of weekly payroll.
  • Managed inventory and placed weekly fulfillments as needed.
  • Conducted Performance evaluations with all staff members.
  • Drove year-over-year business growth by improving P & L.
  • Promoted Brand awareness by attending VIP events and working directly with social media influencers.

Store Manager

BCBG Max Azria Group
01.2015 - 07.2016
  • Managed two Partner shops in South Florida market. (Bloomingdale's and Dillard's)
  • Coached and developed sales professionals to achieve productivity standards and develop high value client relationships.
  • Managed schedules, purchases and processing of weekly payroll.
  • Recruited, developed and trained over 15 sales associates.
  • Executed visual and merchandising standards of floor sets bi‐weekly.
  • Managed logistics, process of markdowns, POS discounts and transfers.

Education

Business Administration

College of Southern Nevada
Las Vegas, NV

Skills

  • Knowledge of Luxury Brand Market
  • Client Aquisition and Retention
  • Top Rated Seller (Poshmark, Ebay since 2013)
  • Recruitment and Hiring
  • Sales Projections
  • Networking Events
  • Staff Leadership

Languages

Spanish
Native or Bilingual

Timeline

Store Director/ Omni Client Experience Manager

Rebag
04.2022 - 03.2023

Owner, Sales Manager

La Luxe Boutique LLC
02.2019 - 04.2022

General Manager

European Wax Center
07.2016 - 12.2017

Store Manager

BCBG Max Azria Group
01.2015 - 07.2016

Business Administration

College of Southern Nevada

Similar Profiles

CREATE PROFILE
Stacy Tompkins