Stacy Tuttle

With over 25 years of Customer Service, Information Technology and Management experience. I have strong attributes to bring to the position in the following areas: Multiple years of management, strong organizational skills, customer service oriented and years of experience with Microsoft Office Suite. I am fast to learn and willing to take on new projects. Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

• Information Technology A+
• Network Administration Microsoft
• Account Clerk
• American Heart CPR

• Effective Communication Skills
• Team member with full understanding of the underwriting process and fulfilling team needs
• Customer service experience and personal relations skills
• Detailed planning and organizing work activities with team mates
• Focused and excellent communication skills in person and within the Information Technology field
• Well-versed
• Microsoft Office Suite Programs
• Purchasing software
• Training and meeting software

• Planning and prioritization of daily schedules with in the agency
• Tasked with overseeing several employees under my command
• Training company employees when new software is implemented within the agency

• Perform needs analysis to define opportunities for new or improved business process solutions.
• Perform analysis of several areas such as business/subject knowledge, IT capabilities, feasibilities, costs, relevance, data, and dependencies across other business or project areas.
• Perform business and systems analysis, assist in project planning; requirements analysis, develop and execute test plans and manage assigned issues/risks.
• Accomplish long and short-range projects in the modification of systems, software, hardware, and networks. Interpret general work plans, problems, policies and needs into comprehensive and long-range projects.
• Review directives, policies, programs, enterprise-wide functional user requirements and acquisition strategies/vehicles for program related issues to determine the impact and implications in supporting information systems.
• Developing detailed plans, goals, and objectives for the long term projects

• Writing detailed reports and business correspondence, managing email and updating tracking spreadsheets
• Implementing problem solving techniques when a technology issue arrives

• Dave Webb, Director of Information Technology - Supervisor, dave.webb@mtcomp.org, 606-305-4488, Professional
• Donna Howell, Supervisor- Post Master (Retired), 606-794-6972, Professional
• Katrina Williams, katrinawilliams26@gmail.com, 606-792-7327, Personal
• Brandon Carroll, Brandon.Carroll502@gmail.com, 606-831-6882, Personal/Professional