Stacy Voss
North Aurora,IL
Summary
Detail-oriented professional with a strong background in diagnostics, patient care, and clinical procedures. Skilled in operating advanced equipment and conducting comprehensive assessments. Focused on team collaboration and achieving results, with a proven ability to adapt in fast-paced environments. Known for precision, reliability, and effective communication skills.
Overview
36
36
years of professional experience
Work History
Certified Ophthalmic Technician
Naperville Eye Associates
07.1989 - Current
- Conducted comprehensive assessments and evaluations, including testing and data collection to support decision-making processes in a variety of settings.
- Coordinated scheduling and managed logistics for complex procedures, including liaising with clients, suppliers, and service providers to ensure smooth operations.
- Assisted with various office procedures and served as a key support role in high-demand environments, ensuring efficiency and quality in all tasks.
- Supervised and trained staff, ensuring team development and optimizing workflow for maximum productivity.
- Managed inventory, ordered necessary supplies, and ensured resource availability to meet operational demands.
- Created and managed staff schedules, aligning with organizational needs to ensure optimal patient/client service.
- Handled administrative tasks such as managing communications, authorizing actions, and obtaining necessary approvals to ensure seamless workflow.
- Utilized strong interpersonal and communication skills to foster positive relationships with individuals from diverse backgrounds, including team members and clients.
Certified Ophthalmic Technician/Optical Manager
Elgin Eye Clinic
04.2015 - 03.2020
- Managed financial aspects of department operations, including budgeting, ordering supplies, and overseeing procurement of materials to maintain inventory levels.
- Provided clear and detailed instructions to customers, ensuring they understood product care, usage, and maintenance.
- Delivered hands-on customer service by adjusting products and addressing client needs, ensuring satisfaction and product functionality.
- Coordinated workflow and created detailed work orders for production and service tasks, ensuring clarity and efficiency.
- Conducted assessments and testing to support operational processes, including performing technical tasks that required precision and attention to detail.
Retinal Angiographer
Independent Contractor
09.1998 - 03.2020
- Performed specialized medical procedures, ensuring accuracy and patient safety during diagnostic imaging and injections.
- Gained hands-on experience with a variety of medical and clinical management software systems, streamlining processes and improving workflow efficiency.
- Worked with multiple software platforms to manage patient data, appointments, and clinical records, enhancing overall organizational effectiveness.
Education
High School Diploma -
West Aurora High School
Aurora, IL06-1985
Skills
- Telephone support and patient triage
- Conducted preliminary assessments and testing
- Worked effectively as part of a team, collaborating to improve patient care
- Performed tasks requiring attention to detail and manual precision
- Ensured compliance with regulatory and privacy standards
- Managed patient examinations and assisted in imaging processes
- Maintained equipment and ensured cleanliness and functionality
- Effectively managed time and organized workflows to improve operational efficiency
Accomplishments
- Founded and managed a successful business as an independent contractor, providing specialized services in the healthcare industry. Developed strong relationships with a variety of practices, contributing to sustained business growth over 15 years.
- Promoted to leadership roles, including clinical and optical management, where I revitalized underperforming departments, increasing operational efficiency and customer satisfaction.
- Earned specialized certifications and gained extensive experience in assisting with complex procedures, including surgical assistance and support in various medical settings, for over a decade.
Timeline
Certified Ophthalmic Technician/Optical Manager
Elgin Eye Clinic
04.2015 - 03.2020
Retinal Angiographer
Independent Contractor
09.1998 - 03.2020
Certified Ophthalmic Technician
Naperville Eye Associates
07.1989 - Current
High School Diploma -
West Aurora High School
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