Summary
Overview
Work History
Education
Skills
Timeline
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Stacy Walker

Charlotte,NC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Well-rounded experience in all functional areas of HR, including payroll employee benefits, performance management, leave of absence, ADA,PWFA, accommodations, safety, activities coordination. Strong communication and interpersonal skills and committed to pursuing best practice related to employee development and retention.

Overview

11
11
years of professional experience

Work History

Benefits Manager

Bojangles'
04.2023 - Current
  • Directed and controlled 401K, medical, dental, and vision benefit packages.
  • Assisted employees with resolving complex benefit-related issues, providing timely support and guidance.
  • Kept programs in line with plan structure, company policy and legal requirements.
  • Audited benefit programs and agreements to optimize service delivery.
  • Oversaw open enrollment.
  • Managed FMLA administration, coordinating leave requests and tracking time off for compliance purposes.

Corporate Benefits Administrator

Cedar Fair Entertainment
01.2022 - 03.2023
  • Coordinated benefits and process enrollments, changes and terminations for benefit plans with specific expertise in FMLA.
  • Facilitated corporate FMLA, employee group health, flexible spending accounts, dental and vision, accident and disability, life insurance and wellness benefits.
  • Performed periodic audits of HR files and records to verify proper collection and filing of FMLA documents.
  • Addressed and resolved general benefit/ leave related inquires.

Benefits Administrator

Broad River Retail, Ashley HomeStore
09.2020 - 01.2022
  • Managed employee benefits program for over 500 employee company, working with vendors, providers and staff to maintain strong portfolio of insurance and retirement options.
  • Reviewed benefits paperwork for accuracy and completeness.
  • Communicated with documented COVID-19 patients and other exposed persons via phone call, text, e-mail and other platforms.
  • Performed record keeping by logging client information within secure contact-tracing software.

Human Resources Manager

Britax Child Safety
12.2016 - 01.2020
  • Severed as first point of contact for employees and managers to support day to day human resources questions or concerns
  • Administered bi-weekly payroll via ADP workforce for over 300 employees
  • Mediated interdepartmental disputes, directed disciplinary procedures
  • Managed new hire orientations and completed new hire onboarding documentation
  • Built relationships with local vendors setting up onsite events (health fairs, biometric screening, food trucks)
  • Conducted monthly benefit invoice audits
  • Worked closely with finance department with payroll reporting, wire request, and bank account reconciliations.
  • Motivated employees through special events and incentive programs.
  • Liaised between multiple business divisions to improve communications.

Business Office Manager

Bellaire Of Devonshire
02.2014 - 10.2016
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and processed payroll for staff.
  • Maximized cash flow through optimal billing and collection processes.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Supported audit procedures to check all procedures, processes and work standards.
  • Escorted inspectors and answered questions about facility operations.
  • Encouraged, supported and assisted residents with activities and documented activity attendance and degree of involvement.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

BBA -

Marshall University
Huntington, WV
05.2006

Skills

  • Human Resources Operation
  • Administering Payroll
  • Employee Support
  • ADP Workforce Now
  • Payroll and Benefits Administration
  • Onboarding New Employees
  • New Employee Orientation
  • 401K experience
  • Vendor Relationship Management
  • Collaborative mindset

Timeline

Benefits Manager

Bojangles'
04.2023 - Current

Corporate Benefits Administrator

Cedar Fair Entertainment
01.2022 - 03.2023

Benefits Administrator

Broad River Retail, Ashley HomeStore
09.2020 - 01.2022

Human Resources Manager

Britax Child Safety
12.2016 - 01.2020

Business Office Manager

Bellaire Of Devonshire
02.2014 - 10.2016

BBA -

Marshall University
Stacy Walker