Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stacy Weiss

New Albany,IN

Summary

Accomplished Furniture Sales Lead at Biglots, adept in store operations and delivering exceptional customer service, significantly enhanced department performance through strategic sales initiatives and effective team leadership. Leveraged strong communication skills and furniture merchandising expertise to foster customer loyalty and drive sales, achieving notable revenue growth.

Overview

2025
2025
years of professional experience

Work History

Furniture Sales Lead

Biglots
  • Greeted customers and provided outstanding customer service.
  • Worked closely with management to develop sales strategies that aligned with company goals and increased overall department performance.
  • Streamlined communication between sales team members by implementing weekly meetings to discuss performance goals, challenges faced, best practices shared among peers.
  • Collaborated with team members to maintain a visually appealing showroom floor that attracted customers and showcased available products.
  • Demonstrated strong knowledge of various furniture styles, materials, and construction methods to assist customers making informed decisions.
  • Assisted clients in selecting the perfect furniture pieces for their homes by providing expert advice on design, function, and materials.
  • Ensured accurate record-keeping of transactions using Point-of-Sale systems which aided in tracking sales data effectively for analysis purposes.
  • Managed daily operations of the furniture department while maintaining high standards of cleanliness, organization, and visual merchandising.
  • Provided exceptional customer service by addressing concerns promptly and offering suitable solutions, enhancing brand reputation and loyalty.
  • Assisted in training new employees, imparting knowledge of store policies, procedures, and sales techniques for a successful onboarding experience.
  • Increased store revenue by effectively showcasing and promoting various furniture products.
  • Developed rapport with customers through attentive listening and tailored recommendations, resulting in repeat business and customer satisfaction.
  • Organized promotional events and special sales days to drive store traffic, increase awareness of new arrivals, and boost overall sales figures.
  • Kept up-to-date on industry trends and new product offerings to provide informed suggestions to customers seeking guidance.
  • Resolved any escalated customer issues professionally while maintaining positive relationships with both parties involved.
  • Updated customers on scheduled deliveries of furniture to homes.
  • Researched furniture materials and suggested pieces to clients based on budget and want.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Managed efficient cash register operations.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Assistant Manager

Dollar Tree
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Created and maintained safe and secure work environments for employees.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.

Assistant Store Manager

Rent A Center Warehouse & Retail Store
11.2024 - Current
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Created and maintained safe and secure work environments for employees.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.

Education

High School Diploma -

Daytona State College
Daytona Beach, FL
06.2004

Skills

  • Furniture assembly
  • Store operations
  • Health and safety
  • Employee motivation
  • POS system
  • Brand awareness
  • Space planning
  • Merchandise planning
  • Promotional planning
  • Interior design
  • Store cleaning
  • Inventory monitoring
  • Sales reporting
  • Delivery coordination
  • Product demonstration
  • Social media
  • Loyalty program promotion
  • Warranty sales
  • Room design support
  • Fabric recommendation
  • Showroom recovery
  • Furniture merchandising
  • Teamwork and collaboration
  • Friendly and helpful
  • Honest and dependable
  • Time management
  • Attention to detail
  • Customer assistance
  • Strong communication and interpersonal skills
  • Multitasking Abilities
  • Adaptable and flexible
  • Reliability
  • Team leadership
  • Active listening
  • Goal driven

Timeline

Assistant Store Manager

Rent A Center Warehouse & Retail Store
11.2024 - Current

Furniture Sales Lead

Biglots

Assistant Manager

Dollar Tree

High School Diploma -

Daytona State College

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Stacy Weiss