Stacy Welch
Westminster,CO
Summary
Focused Contract Specialist offering [Number] years of experience tracking and monitoring status of active and expiring contracts, with a focus on contract and proposal creation. Organized and maintained contract database to enhance contract oversight. Possessing strategic thinking skills and successful in building relationships with clients and service providers.
Overview
10
10
years of professional experience
Work History
Sales and Communication Support Specialist
Kleen-Tech Services Corporation
01.2022 - Current
- Supporting National janitorial industry Sales team by preparing contracts, proposals, quotes, pricing framework, and benchmarking reports
- Executed record filing system to improve document organization and management.
- Created and maintained databases to track and record customer data.
- Managing company library of contracts, tracking renewals due, and preparing renewal/change notices to customers
- Assisting with miscellaneous internal and external communications as needed, offering each customer top-notch, personal service to boost sales and customer satisfaction
Customer Service Representative
DriveSafe Driving Schools
11.2020 - 10.2021
- Accurately handling and organization of State compliant paperwork, updating and maintaining company database
- Offering advice and assistance to customers, paying attention to special needs or wants, delivering exceptional customer service to every Customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Training new personnel regarding company operations, policies, and services.
- Assisting with office logistics, including ordering supplies, meal arrangements, maintaining supply room and kitchen organization, and daily cleaning
Team Leader
Mary Kay, Inc
02.2014 - 03.2020
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Built strong relationships with customers through positive attitude and attentive response.
- Managing correspondence, including scheduling appointments
Education
Bachelor of Science - Organizational Leadership
Colorado State University Global
Denver03.2026
Associate of Arts - Prenursing Studies
Trinidad State Junior College
Trinidad, COSkills
- Client Needs Assessment
- Building Customer Relationships and Loyalty
- Team Mentorship
- Goal-Driven
Timeline
Sales and Communication Support Specialist
Kleen-Tech Services Corporation
01.2022 - Current
Customer Service Representative
DriveSafe Driving Schools
11.2020 - 10.2021
Team Leader
Mary Kay, Inc
02.2014 - 03.2020
Bachelor of Science - Organizational Leadership
Colorado State University Global
Associate of Arts - Prenursing Studies
Trinidad State Junior College
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