Stacy Williams
Los Angeles,US
Summary
Detail-oriented and organized property manager with a proven track record in effectively managing personnel, property, and special projects. Committed to fostering positive relationships with property office and maintenance staff to efficiently oversee on-site activities. Aiming to exceed occupancy goals by closely collaborating with property owners and decision-makers to address diverse needs.
Overview
13
13
years of professional experience
Work History
Resident Property Manager
LACDA
10.2023 - Current
- Affordable housing for 62 and older or disabled 120 units
- Certified Professional Occupancy NAMHA
- Improved tenant satisfaction by addressing maintenance requests promptly and efficiently.
- Developed strong relationships with residents to foster a sense of community within the property.
- Maintained a safe living environment for residents by conducting regular inspections and overseeing repairs.
- Annual Recertification's by anniversary dates
House Supervisor
Fresh Start Housing
06.2019 - 10.2024
- Conducted regular rounds on all units to assess overall functioning of the department while addressing any issues or concerns that arose.
- Oversaw maintenance and cleanliness of facility, ensuring safe and welcoming environment for patients and staff.
- Developed partnerships with local community organizations to support patient care and outreach efforts.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
Executive Assistant
Villagomez Enterprises
11.2017 - 07.2020
- Ordering, monitoring inventory, onboarding all employees, Processing Payroll, incorporating new restaurants, handling the franchising process, all vendors payments, organizing interviews, photo shoots with Rolling Stone, food Network, working with architects in developing plans for multiple sites, dealing with health department, building and safety requirements for new sites
- Monitoring the operations of every restaurant
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Organized and coordinated conferences and monthly meetings.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Served as a liaison between departments to facilitate effective communication through
Assistant Manager Accountant Bookkeeper
GHP Management
08.2015 - 12.2017
- Rise: Resident services, Resident retention, Leasing, rent collection, Yardi, All notices, move ins, move outs
- Supervising maintenance team of 5 Walking units with maintenance for follow ups
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Gathered financial information, prepared documents, and closed books.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Resident Property Manager
Topa Management
12.2011 - 07.2015
- Supervising 2 office staff, 4 maintenance staff
- Processing applications, preparing all notices, handling vendors for contract work, walking with onsite maintenance making sure the units are turned in a timely manner on budget
- Keeping the property's curb appeal up, controlling the appointments for annul recertification and interims
- Collecting rent and inputting them into real page, making bank deposits, serving 10-day notices, appearing in court as needed for unlawful detainer, coding the bills for payment, occupancy report, property inspection report preparing for react inspection
Skills
- Resident relations
- Property inspections
- Fair housing regulations
- Eviction procedures
- Yardi software
- Property management
- Leasing and sales
- Staff management
- Marketing and advertising
- Preparing property agreements
- Payment collection
- Building operations
Timeline
Resident Property Manager
LACDA
10.2023 - Current
House Supervisor
Fresh Start Housing
06.2019 - 10.2024
Executive Assistant
Villagomez Enterprises
11.2017 - 07.2020
Assistant Manager Accountant Bookkeeper
GHP Management
08.2015 - 12.2017
Resident Property Manager
Topa Management
12.2011 - 07.2015
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