Long term performing arts professional with experience in administrative work. Strong focus on teamwork and achieving high-quality results. Adept at problem solving, management, and fostering creative collaboration. Known for adaptability and reliability in dynamic environments.
Overview
2026
2026
years of professional experience
Work History
Personal Trainer
Self Employed
Educated clients on proper exercise techniques, reducing risk of injury during workouts.
Motivated clients to stay on track with fitness goals with positive and friendly approach.
Trained clients during strength training, cardio vascular exercise, and stretching.
Assisted clients with personal fitness goals through realistic objectives.
Insurance Billing Manager
Living Well Balanced NYC Medical PLLC
07.2009 - Current
Improved client satisfaction by addressing and resolving insurance billing inquiries in a timely manner.
Implemented new technologies to streamline insurance billing operations, resulting in increased efficiency and accuracy.
. Reviewed complex cases involving multiple payers or unique circumstances, applying problem-solving skills to secure optimal reimbursement outcomes for the organization.
Increased revenue recovery with the implementation of effective follow-up practices on unpaid claims.
Reviewed billing problems, researched issues, and resolved concerns.
Managed monthly billing process to complete billings and returns to meet company revenue recognition policies.
Worked with customers to develop payment plans and bring accounts current.
Performed testing for billing modules, enhancing new functionality and process improvements.
Prepared internal and regulatory financial reports, balance sheets and income statements.
Dancer / Rehearsal Director
Michael Mao Dance
04.1998 - Current
Picked up choreography moves easily and immediately incorporated changes in choreography or new moves by staying flexible.
Developed strong relationships with fellow performers and production staff to foster a positive working environment.
Participated in regular rehearsals, refining movements and synchronizing with fellow dancers for seamless performances.
Demonstrated impressive flexibility, speed and agility when performing on stage.
Prepared costumes, makeup, hair styling, props coordination for each performance ensuring flawless presentation on stage.
Demonstrated professionalism during high-pressure situations adhering strict deadlines while maintaining focus on technique and precision.
Improved overall team dynamic through open communication channels among members encouraging constructive feedback exchange.
Taught dance classes to children and adults of different skill levels.
Mentored aspiring dancers by sharing insights from personal experiences and offering guidance on technique refinement.
Led warm-up sessions before rehearsals and performances, reducing risk of injuries among dance troupe.
Adapted quickly to last-minute changes in choreography, demonstrating flexibility and positive attitude.
Participated in community outreach programs, teaching dance workshops to underprivileged youth.
Maintained a professional attitude and work ethic during long rehearsals and performances.
Assistant General Manager
Equinox Fitness Clubs
01.2006 - 12.2008
Motivated, trained, and disciplined employees to maximize performance.
Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
Increased customer satisfaction by addressing and resolving concerns in a timely manner.
Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
Enhanced communication among team members through regular meetings, promoting an open dialogue about challenges and opportunities for improvement.
Enforced quality assurance protocols to deliver ideal customer experiences.
Participated in community outreach events, strengthening ties with local organizations while enhancing brand visibility.
Resolved customer complaints with professionalism, restoring trust and loyalty.
Trained new staff members, equipping them with skills needed for success in their roles.
Assisted in recruiting, hiring and training of team members.
Personal Trainer
Equinox Fitness Clubs
04.1999 - 12.2008
Educated clients on proper exercise techniques, reducing risk of injury during workouts.
Motivated clients to stay on track with fitness goals with positive and friendly approach.
Trained clients during strength training, cardio vascular exercise, and stretching.
Assisted clients with personal fitness goals through realistic objectives.
Personal Training Manger
Equinox Fitness Clubs
01.2003 - 12.2005
Established strong relationships with clients by fostering a supportive and motivational environment conducive to achieving their fitness goals.
Managed budgets for staffing expenses, staff education resources, marketing materials, equipment maintenance costs while maintaining profitability.
Recruited interviewed, hired, and onboarded new personal trainers by identifying individuals who demonstrated strong work ethic, passion for health and fitness, and excellent communication skills.
Assisted clients in setting realistic fitness goals and providing guidance on achieving those targets through consistent dedication to their personalized exercise plans.