Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic
STACY D. MCGANN

STACY D. MCGANN

HR & Mental Health Professional
Columbia,MD

Summary

Highly motivated, dynamic, and results-oriented Mental Health Professional, offering 20+ years of broad-based experience in working with individuals with mental health disorders, substance abuse, trauma, and somatic issues. Proven ability to collaborate and build positive relationships with consumers, family members, court services, mental health and social service providers. Innovative Mental Health professional with expert team leadership, planning and organizational skills built during a successful career. Smoothly equip team members to independently handle daily functions and meet consumer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

36
36
years of professional experience
1
1
Certification

Work History

HR Manager

Urgent Wellness
Washington, DC
06.2022 - Current
  • Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
  • Worked with employees to assist in resolving performance issues and staff conflict.
  • Implemented performance reviews and motivational strategies to elevate staff morale.
  • Used technologically relevant digital systems to manage payroll and benefits programs.
  • Advised decision-makers on complex and confidential matters ranging from performance management to employee relations issues.

LEAD CBI Specialist/Mental Health Specialist

Hillcrest Children and Family Center
Washington, DC
05.2011 - Current
  • Evaluate all aspects of services for CBI team. Manage team and treatment services provided to consumers. Facilitate innovation, development, and evaluation of services.
  • Provide administrative supervision to team members on weekly basis to ensure that key performance indicators are being met.
  • Collaborate with Court system teams, DYRS, CFSA, DHS, MPD, community collaboratives, schools, and many other community partners to ensure that quality mental health is being provided to consumers.
  • Audit consumer records to ensure compliance with quality standards and specifically monitor treatment plans, progress notes, and discharge planning.
  • Ensure compliance with regulations and guidelines issued by District of Columbia, Department of Behavioral Health(DBH), Medicaid Program, and other applicable laws and regulations and professional standards as it relates to clinical documentation and CBI practice.
  • Facilitate learning through multiple delivery methods, including classroom instruction, on-the-job coaching, and virtual training for CBI employees. Developed and deliver up-to-date training information to enhance employee performance, boosting employee efficiency by 80%. Developed lesson plans and instructional materials for CBI training courses.
  • Provide 24-hour crisis intervention and support to consumers and their families in areas such as school, home, and legal systems, via Zoom, face-to-face sessions as well as phone contact with consumers and team members.
  • Facilitation and participation of team building and coordination with families and any service providers that are shareholders in consumers’ health care experience.

HR Consultant

The Park At 14th
Washington, DC
01.2020 - Current
  • Facilitated onboarding sessions with new hires.
  • Assisted and guided team on HR procedures and program development by devising performance evaluations, job descriptions, and industry-standard salary ranges.
  • Created and implemented forward-thinking initiatives to improve employee engagement for 100 employees.
  • Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
  • Evaluated training program success and presented strategic improvement recommendations to upper management.

Certified Prepare/Enrich Facilitator

Prepare/Enrich
Columbia, MD
01.2016 - Current
  • Established marriage champions by working with over 50 couples and families using evidence-based skills and insights to foster healthy relationships.
  • Facilitated assessments for various relationship situations: pre-marital, pre-adoptive, parenting, and marriage check-up through customized, strengths-oriented assessments and complementary skill-building exercises which will provide quick access to gain comprehensive views of any couple's current relationship and create personalized planning that will focus sessions on what is really needed to assist them with their marital goals.

CBI Worker

LAUNCH, LLC
Washington, DC
01.2009 - 01.2011
  • Provide 24-hour crisis intervention and support of consumers and their families in areas including school, home, and work and management of up to 6 community or CFSA consumer cases.
  • Performed skill-building to consumers and their families in several areas including but not limited to anger management, ADL care, building pro-social skills and coping strategies, conflict resolution, family team building, parenting skills, self-advocacy skills, managing peer pressure, and resource management.
  • Facilitating team building with consumers, families, and all service providers in areas of home, school, and judicial.
  • Provide 24-hour submission of documentation of contact with consumers via face-to-face sessions, phone contact as well as team collaborative contact.
  • Submission of 30-day and 90 reviews, 90-day treatment plans, and reauthorization documents for consumers.

Residential Unit Supervisor

Devereux Children's Center
Washington , DC
01.1994 - 04.2006
  • Supervised and scheduled staff of eight, prepared staff evaluations and assisted in preparing new staff training program and developed emergency preparedness plan for units.
  • Developed and planned therapeutic programs and activities in residential treatment milieu for severely emotionally disturbed adolescent and youth, ages 5-13 years old.
  • Crisis intervention Team Leader for crisis in therapeutic milieu and community.
  • Facilitated programming sessions with multi-disciplinary team including but not limited to nursing, clinical and executive level directors to ensure continuity of care and specific treatment goals for 24 clients.
  • Worked with clients and families in areas of anger management, parenting skills and coping skills.
  • Worked as substitute special education teacher for five months and maintained high degree of learning and order in classroom for 8 emotionally disturbed youth.
  • Implemented music & cooking therapy for emotionally disturbed clients.

Education

A.A - Nursing

University of The District of Columbia
Washington, DC
05.1995

A.S - Business Marketing

St. John's University
Queens, New York
05.1984

Skills

  • Microsoft Office: Word, Excel, PowerPoint, Publisher; Athena Health, RedCap, Azyxxi EMR system; Cerner; Credible EMR, ICAMS, InSync Healthcare Solutions EMR, FAS, Chestnut(GAINS) for Behavioral Health
  • Conflict resolution
  • Quality Improvement
  • Team building
  • Team Leader
  • Staff training
  • Curriculum Development
  • Critical Thinking
  • HR Strategy
  • Employee Hiring
  • Employee Performance Management
  • Employee Orientation
  • Hiring and Retention Strategies
  • In-Person and Telephone Interviewing
  • Training Development and Execution

Certification

Certified Prepare/Enrich Facilitator 20 Community Based Intervention (CBI) Train the Trainer (Dr. Shepler of Kent State Univ.) Certification complete in May/June 2011 Mental Health First Aid Instructor – Certification completion July 2011

Affiliations

CPR Instructor Certification, American Red Cross Association, Current First Aid and AED Machine, American Red Cross,

The Continental Society – Line President and team member for development of Peaceful Families Initiative in DC 2011

Health Coordinator Team Member - Bridgeway Community Church 2009 CARE Ministry –Responsible for ensuring nutritious meals to families that are unable or experiencing a crisis. 2005 - 2011

Facilitated Back to School Annual Luncheon 2018, 2019

Facilitated Girls Vision Board Tea 2019

Timeline

HR Manager

Urgent Wellness
06.2022 - Current

HR Consultant

The Park At 14th
01.2020 - Current

Certified Prepare/Enrich Facilitator

Prepare/Enrich
01.2016 - Current

LEAD CBI Specialist/Mental Health Specialist

Hillcrest Children and Family Center
05.2011 - Current

CBI Worker

LAUNCH, LLC
01.2009 - 01.2011

Residential Unit Supervisor

Devereux Children's Center
01.1994 - 04.2006

A.A - Nursing

University of The District of Columbia

A.S - Business Marketing

St. John's University

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STACY D. MCGANNHR & Mental Health Professional