Administrative and accounting support professional with extensive experience in public sector administration, emergency preparedness support, payroll, accounts payable/receivable, and customer service. Known for accuracy, professionalism, and the ability to manage confidential information, coordinate complex schedules, and support leadership in high-responsibility environments. I am currently pursuing a bachelor’s degree in accounting.
Overview
19
19
years of professional experience
Work History
Administrative Support Assistant II
State of Alabama – Public Health
East Central District, AL, USA
08.2022 - Current
Answer and route telephone calls, ensuring accurate information is provided and messages are documented clearly and professionally.
Schedule meetings and training events for coordinators and supervisors; maintain records such as sign-in sheets, minutes, and related documentation.
Update and maintain emergency preparedness databases including COOP, call-down lists, ICS records, EOP, MNS, and equipment inventories.
Assist with emergency preparedness surveys and ESF-8 assessments under the direction of Emergency Preparedness staff.
Communicate professionally with public health employees, elected officials, and the general public to provide instructions, information, and education.
Provide technical and administrative support including ordering supplies, processing invoices, managing work orders, and submitting requisitions with no compliance issues.
Independently compose, edit, proofread, and prepare correspondence, reports, presentations, and official documents with accuracy and professionalism.
Provide clerical and administrative support during emergency and disaster response events as required.
Accounts & Office Administrator
Carter Electric Service Company, LLC
05.2009 - Current
Manage accounts payable and accounts receivable.
Reconcile bank statements and process payroll.
Ensure permits are obtained and maintained.
Perform all general office and administrative duties.
Public Works Secretary
City of Wetumpka
Wetumpka, AL, USA
07.2016 - 08.2022
Managed customer calls and complaints, scheduled work orders, and issued purchase orders.
Handled payroll processing, ordering supplies, and general office administration.
Building Department Secretary
City of Wetumpka
Wetumpka, AL, USA
10.2006 - 08.2022
Answer phones, receive and process building plans, issue permits, and schedule inspections.
Coordinate Planning Commission activities and meetings.
Maintain accurate records and provide general administrative office support.
Customer Service Associate
Wind Creek Wetumpka
Wetumpka, AL, USA
05.2015 - 07.2021
Delivered high-quality guest service ensuring customer satisfaction in a fast-paced environment.
Administrative Support Assistant II at State Of Alabama Department Of Public HealthAdministrative Support Assistant II at State Of Alabama Department Of Public Health
Administrative Support Assistant II at Depa of Chemistry, University of FloridaAdministrative Support Assistant II at Depa of Chemistry, University of Florida