Summary
Overview
Work History
Education
Skills
Timeline
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Stacyonia Williams

Atlanta,CA

Summary

I'm a people-person. I love meeting new people and learning about their lives and their backgrounds. I also have the qualities of empathy, adaptability, ability to use positive language, clear communication skills, self-control, taking responsibility, patience, willingness to improve and most importantly thick skin. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

10
10
years of professional experience

Work History

Nutritionist

Premier Academy
Atlanta, GA
09.2022 - 02.2023
  • Restocked utensils and condiments on the cafeteria line as needed.
  • Provided nutritional information about menu items upon request.
  • Adhered to sanitation policies when cleaning work areas.
  • Followed health and safety regulations when preparing meals or handling food products.
  • Cleaned and sanitized kitchen equipment, counters, and surfaces to maintain a safe working environment.
  • Provided education on healthy eating habits, food selection and preparation.
  • Implemented strategies to reduce sodium levels in prepared meals while still maintaining flavor profile.
  • Assisted cooks with meal prep tasks such as chopping vegetables or preparing sauces.
  • Prepared ingredients for use in menu items such as salads, entrees, soups and desserts.

Customer Service Representative

Family Dollar
Riverdale
10.2020 - 02.2021
  • Out purchases with a modern cash register, keeping work areas along with the store neat and tidy, assisting customers with their shopping, and informing guests of sales and specials
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Developed strong relationships with customers by providing personalized assistance and support.

Cashier/Customer Service

Macy's
Buckhead
08.2018 - 02.2019
  • Main cashier duties and responsibilities include ringing up sales, bagging items, requesting price checks, honoring coupons, collecting payment, and giving appropriate change
  • Supports customers by providing helpful information, answering questions, and responding to complaints.
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Developed positive relationships with customers through friendly interactions.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.

Picker and Packer

Adecco
Union City
05.2017 - 09.2017
  • Completes shipments by processing and loading orders
  • Prepares orders by processing requests and supply orders; pulling materials; packing boxes; placing orders in delivery area.
  • Inspected damaged goods prior to disposal or return to vendor.
  • Packaged items carefully using protective materials like bubble wrap or foam sheets.
  • Received and tracked incoming inventory shipments.
  • Operated scanners, computers, and other equipment to track orders.

Amazon Fulfillment Associate

Amazon.com
East Point
06.2016 - 03.2017
  • Responsible for carrying out an array of duties such as receiving and processing incoming stock and materials, picking and filling orders from stock, overseeing the packing and shipping of orders, and/or managing, retrieving, and organizing stock.
  • Followed established guidelines for picking orders accurately.
  • Assembled orders according to customer requests.
  • Maintained stock levels in accordance with company policies.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.

Cashier

Kroger
Brookhaven, GA
01.2016 - 09.2016
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Performed other duties as assigned by management.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.

Camp Counselor

Oak Tree Camps
Atlanta, GA
06.2013 - 08.2013
  • Encouraged camper participation in recreational activities through enthusiastic leadership style.
  • Created an environment conducive to learning by implementing positive reinforcement strategies.
  • Facilitated group problem-solving discussions to build positive relationships among campers.
  • Provided guidance and support to ensure the safety of all campers in a variety of outdoor settings.
  • Organized supplies necessary for various activities including arts and crafts projects, sports equipment.
  • Provided support to counselors during special events or field trips.
  • Assisted in developing and implementing camp activities for children, teens and adults.

Education

High school diploma -

Maynard Jackson High School
05.2015

Skills

  • Customer service
  • Call center
  • Warehouse associate
  • Shipping
  • Scheduling
  • Beginner
  • Cash handling
  • Computer Skills
  • Knowledge Management
  • Cashiering
  • Guest services
  • Order Fulfillment
  • Material Handling
  • Customer Service
  • Goal Setting
  • Calm Under Pressure
  • Understanding Customer Needs
  • Customer Relations
  • Call handling
  • Patience Practice
  • Complaint resolution
  • Empathy Display
  • In-store support
  • Relationship Building
  • Problem-solving abilities

Timeline

Nutritionist

Premier Academy
09.2022 - 02.2023

Customer Service Representative

Family Dollar
10.2020 - 02.2021

Cashier/Customer Service

Macy's
08.2018 - 02.2019

Picker and Packer

Adecco
05.2017 - 09.2017

Amazon Fulfillment Associate

Amazon.com
06.2016 - 03.2017

Cashier

Kroger
01.2016 - 09.2016

Camp Counselor

Oak Tree Camps
06.2013 - 08.2013

High school diploma -

Maynard Jackson High School

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Stacyonia Williams