Staday Massam
The Bronx,NY
Summary
Proven to excel in high-pressure environments, I leveraged strong communication and critical thinking skills at Target to enhance team efficiency and customer satisfaction. Adept at problem-solving and equipped with a keen attention to detail, I significantly contributed to inventory accuracy and customer service excellence, embodying a dependable work ethic with a track record of supporting successful team projects and initiatives.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Seasonal Worker
Target
10.2024 - Current
- Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
- Ensured accurate pricing of merchandise through diligent price tag verification, reducing discrepancies at the point of sale.
- Supported inventory management tasks by conducting regular stock checks and updating records accordingly.
- Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
- Assisted in maintaining a clean and organized store environment, resulting in increased sales and positive customer feedback.
- Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
- Assisted with seasonal merchandising efforts by rearranging shelves and creating visually appealing displays that attracted customer attention.
- Helped customers complete purchases, locate items, and join reward programs.
Intern
Gotham Collaborative High School Cafe
07.2023 - 01.2024
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Brewed coffee and tea and changed out drink station syrups.
- Supported fellow team members in achieving a smooth workflow during peak hours.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Assisted in training new staff members on café procedures, policies, and customer service standards to ensure a consistent experience for all patrons.
Intern
SYEP
06.2022 - 09.2022
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Gathered, organized and input information into digital database.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Sorted and organized files, spreadsheets, and reports.
Education
No Degree - Nursing
Lehman College
Bronx, NY01-2028
Skills
- Quick learner
- Strong work ethic
- Collaboration
- Task prioritization
- Attention to detail
- Dependable and hardworking
- Heavy lifting
- Physical stamina
- Equipment management
- Problem-solving
- Critical thinking
- Active listening
Certification
- ServSafe Allergens Certification - National Restaurant Association.
Timeline
Seasonal Worker
Target
10.2024 - Current
Intern
Gotham Collaborative High School Cafe
07.2023 - 01.2024
Intern
SYEP
06.2022 - 09.2022
No Degree - Nursing
Lehman College
Similar Profiles
Tavin JacobsenTavin Jacobsen
Service and Engagement Team Leader at TargetService and Engagement Team Leader at Target
Paige CampbellPaige Campbell
Style Sales Associate at TargetStyle Sales Associate at Target
Kelsey PenningtonKelsey Pennington
General Merchandise Expert at TargetGeneral Merchandise Expert at Target
Athena CoffeyAthena Coffey
Warehouse Associate at TargetWarehouse Associate at Target
Laura PolancoLaura Polanco
Research Intern at Clinical Directors NetworkResearch Intern at Clinical Directors Network