Staisha Sanders
Moncks corner,SC
Summary
Dedicated professional with extensive experience in patient scheduling, medical records management, and front-desk operations. Proven ability to leverage strong communication and organizational skills to improve patient care and streamline office efficiency. Well-versed in healthcare protocols, consistently maintaining high standards of patient confidentiality and satisfaction. Committed to fostering a positive environment that enhances the overall patient experience while supporting the operational goals of the healthcare facility.
Overview
3
3
years of professional experience
Work History
Finance
Novant Health, Mount Pleasant SC
04.2025 - Current
- Communicating with insurance companies to verify patient eligibility
- Process Patients Claim and ensure payments are received properly
- Assists in ensuring appropriateness of CPT-4/ICD -10 coding and determines if care provided corresponds to the charges submitted.
- Processes charge ticket reconciliation and end of the day balancing.
- Processes copay insurance collection
- Assist in identifying fraudulent non-plan billing Practices
- Obtaining authorization for MRI'S from various Insurances
Outpatient Representative
MUSC, North Charleston SC
01.2025 - 04.2025
- Greeting patients and checking them In.
- Verify and collecting copayments and or partial payments.
- Verify insurance with one source.
- Collecting demographics as needed.
- Call patients to remind them of upcoming appointment.
- Scheduling follow up appointments and referrals with patients.
- Accurately handling paperwork work and discarding It properly.
- Coordinating with providers and other clinical staff to ensure the best services.
Guest Services Relations
Atrium Health, Charlotte NC
07.2024 - 11.2024
- Assisting patients in the adult emergency room and kids’ emergency room with wheelchairs and walkers.
- Offer valet services to patients.
- Calling shuttles using a walkie talkie and assisting patients on and off shuttles.
Front End Service
Walmart, Charlotte NC
05.2022 - 07.2024
- Money center service gathering customers information to correctly inter into the data system to process bills and money orders, sending money internationally as well as receiving money internationally and locally, transferring money from one account to the next.
- Cashier scanning customers’ items and processing the transactions.
- Replacing miss placed merchandise on the sales floor back in the correct spot.
- Customer Service, refunding customers money back due to a return of an Item.
Style Consultant
Target, Charlotte NC
03.2024 - 06.2024
- Greeting guests with a warm welcome and give the best experience possible.
- Observe to quickly understand whether guest needs assistance or wants to interact.
- Stock and sort Items, unload all new shipments, assist as a cashier as needed.
- Support changes to product assortment and keep the area inspiring to guests all year round by setting transitions on time, remerchandising new product and maintaining a brand space following new sets.
Fulfillment Center Warehouse Associate
Amazon, Charlotte NC
01.2024 - 03.2024
- Build, wrap, sort, transport pallets and packages.
- Process, package, ship orders accurately sort, scan, and prepare orders.
- Organize stocks and maintain inventory.
- Examine ingoing and outgoing shipments.
- Receive, unload, and place incoming inventory items appropriately.
Personal Shopper
Walmart, Charleston SC
05.2022 - 08.2022
- Assisted customers in selecting items that met their individual needs and preferences.
- Greet all customers and answer any questions or concerns they may have.
- Operated the register, handled cash and processed credit card transactions.
- Organized clothing racks, shelves, displays in the store according to size, color, and style. Satisfied customers with quick, accurate service under tight deadlines.
Education
Associate degree - Radiology Technician
Southeastern College
Charleston, SC12.2027
Diploma - undefined
Goose Creek High
Goose Creek, SC05.2022
Skills
- Customer service experience
- Adaptability and flexibility in a fast-paced environment
- Ability to perceive customers
- Great organizational skills
- Multitasking
- Effective communication Skills
- Learn and adapt to current technological needs
- Demonstrate problem solving and critical thinking skills
- Counting money efficiently
- Data entry
- Scheduling
- Insurance verification
- Financial transactions
- Record keeping
- Appointment scheduled
- HIPAA Compliance
- Time management
- Detail oriented
- Finance
- Knowledge of Medicare,Medicaid,and commercial
- Knowledge of Medical Terminology
Timeline
Finance
Novant Health, Mount Pleasant SC
04.2025 - Current
Outpatient Representative
MUSC, North Charleston SC
01.2025 - 04.2025
Guest Services Relations
Atrium Health, Charlotte NC
07.2024 - 11.2024
Style Consultant
Target, Charlotte NC
03.2024 - 06.2024
Fulfillment Center Warehouse Associate
Amazon, Charlotte NC
01.2024 - 03.2024
Front End Service
Walmart, Charlotte NC
05.2022 - 07.2024
Personal Shopper
Walmart, Charleston SC
05.2022 - 08.2022
Diploma - undefined
Goose Creek High
Associate degree - Radiology Technician
Southeastern College
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