Staline Younkoua

• Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
• Ensure safety and comfort of customers onboard aircraft.
• Resolved passenger situations during flight involving disorderly passengers and medical emergencies.
• Answered passengers' questions and provided solutions to issues arising during flights.
• Greeted passengers, assisted with carry-on baggage stowage, and delivered onboard announcements.
• Served beverages and food items from refreshment cart and provided information about in-flight offerings to passengers.
• Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
• Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
• Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
• Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours; night, weekend, and holiday shifts.
• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
• Carried out day-day-day duties accurately and efficiently.

• Prepared accurate financial reports and monthly statements for accounts receivable.
• Collaborated with executive team in preparation of annual capital and operating budgets, forecasts and all financial reporting and analysis.
• Planned budgets, authorized expenditures, monitored accounting processes, established service rates and coordinated financial reporting to oversee all fiscal procedures.

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