STALLOAN VINCENT IACONO
San Diego,CA
Summary
Proven leader with a track record of enhancing revenue and fostering high customer and employee satisfaction. Specializes in training employees, adept at multitasking and safe food handling. Excelled in creating strategic partnerships and implementing effective sales strategies, achieving significant business growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Head Server
Sushi Roka
05.2024 - Current
- Maintained a clean, safe, and welcoming environment through regular monitoring of dining areas and server stations.
- Increased restaurant revenue by upselling menu items and promoting daily specials.
- Monitored staff performance regularly, providing constructive feedback for continuous improvement in their roles as servers.
- Trained new servers to uphold company standards in customer service, food handling, and overall professionalism.
- Trained staff members on use of POS system.
- Resolved guest complaints, addressing issues promptly to foster a positive dining experience.
- Handled high-pressure situations with poise, ensuring a positive experience for both staff and customers.
Director of Sales & Business Development
Windansea Deli Provisions
06.2018 - 06.2023
- Increased sales revenue by developing and implementing strategic sales plans and forecasts.
- Devised custom menus and pricing strategies that balanced competitiveness with profitability, resulting in enhanced sales for our independent accounts.
- Coordinated weekly product intake and deliveries from our distributor; Boars Head.
- Defined regional sales strategies, developing and revising annual and quarterly sales plans for review by organizational leadership.
- Established new business partnerships by identifying potential clients and presenting tailored solutions.
- Cultivated long-term relationships with key accounts, ensuring high client satisfaction and repeat business.
- Trained junior sales staff on best practices in pipeline management, consultative selling techniques, negotiation tactics resulting in accelerated career progression.
General Manager
Davanti Enoteca
06.2017 - 05.2018
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Responsible for reporting food and labor costs, forecasting, and financial reporting processes to track progress towards the restaurants objectives accurately.
- Generated a consistent flow of events, parties and corporate functions by means of networking and. lead generation.
- Planned, curated and supervised all events to ensure optimal customer satisfaction, referrals and repeat business.
General Manager /Regional Director of Operations
Bianco Group
05.2015 - 05.2017
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Education
Bachelor of Arts - Communications
Arizona State University
Tempe, AZ09.2004
Skills
- Banquet Coordination
- Safe Food Handling
- Brand Promotion
- Multitasking skills
- Training employees
Certification
RBS Certified
ServSafe
Timeline
Head Server
Sushi Roka
05.2024 - Current
Director of Sales & Business Development
Windansea Deli Provisions
06.2018 - 06.2023
General Manager
Davanti Enoteca
06.2017 - 05.2018
General Manager /Regional Director of Operations
Bianco Group
05.2015 - 05.2017
Bachelor of Arts - Communications
Arizona State University
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