Stan Denhof
Pattern Maker
Conklin,MI
Summary
Skilled Patternmaker offering 6+ months of experience. Successful at collaborating with designers, production managers and factory professionals. Looking for a part time position I can do remotely.
I have strong organizational skills and proficiency ratings. Comfortable working in fast-paced, ever-changing environment.
Extremely disciplined, knowledgeable, and a fast learner.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Pattern Maker
Betz Industries
Walker, MI
04.2022 - Current
- Incorporated changes and corrections when making production patterns.
GED Tutor
MDOC
Jackson, MI
08.2016 - 03.2022
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Collaborated with team members to achieve target results.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
Customer Service Representative
CHARTER COMMUNICATIONS, North Central Region
Walker, MI
05.2002 - 09.2003
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
- Answered product and service questions, suggesting other offerings to attract potential customers.
- Recommended products to customers, thoroughly explaining details.
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Met customer call guidelines for service levels, handle time and productivity.
- Educated customers about billing, payment processing and support policies and procedures.
- Maintained up-to-date knowledge of product and service changes.
- Investigated and resolved customer inquiries and complaints quickly.
- Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
- Responded proactively and positively to rapid change.
- Delivered prompt service to prioritize customer needs.
Education
Bachelor Of Religious Studies - Religious Studies
Nations University
New Orleans, LA 08.2012 - 12.2016
Skills
Strategic sales knowledge
undefinedTimeline
Pattern Maker
Betz Industries
04.2022 - Current
GED Tutor
MDOC
08.2016 - 03.2022
Bachelor Of Religious Studies - Religious Studies
Nations University
08.2012 - 12.2016
Customer Service Representative
CHARTER COMMUNICATIONS, North Central Region
05.2002 - 09.2003
Similar Profiles
Hunter KueblerHunter Kuebler
Employee at Betz InsulationEmployee at Betz Insulation
Phillip ShepherdPhillip Shepherd
Machinist at Betz MachineMachinist at Betz Machine
Erin SalieErin Salie
Associate/Licensed Director at Betz, Rossi, Bellinger & Stewart Family Funeral HomesAssociate/Licensed Director at Betz, Rossi, Bellinger & Stewart Family Funeral Homes