Stan Jefferson
Cincinnati,Ohio
Summary
Proven professional with a track record of enhancing customer satisfaction at Red Lobster by swiftly clearing tables and maintaining a pristine dining environment. Skilled in navigating routes efficiently as a Delivery Driver and adept at securing favorable settlements as a Collection Agent. Excels in teamwork and adaptability, leveraging excellent negotiation abilities and physical strength for superior performance.
Overview
4
4
years of professional experience
Work History
Restaurant Busser
Red Lobster
08.2024 - Current
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
- Assisted servers in managing their sections effectively, providing timely water refills and bread service.
Delivery Driver
Pizza Hut
10.2022 - 12.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Collection Agent
Relentless Recovery Inc.
04.2021 - 02.2023
- Maintained accurate records of all collection activities, allowing for better tracking and analysis of performance metrics.
- Reconciled debtor accounts regularly by verifying payments made against outstanding balances as well as resolving discrepancies when necessary.
- Collaborated closely with other departments, ensuring seamless communication regarding delinquent accounts and payments received.
- Leveraged strong negotiation skills to secure favorable settlements from debtors while maintaining professional relationships throughout the process.
Education
High School Diploma -
02-1986
Skills
- Excellent teamwork
- Adaptable to change
- Heavy lifting
- Ability to lift heavy items
Timeline
Restaurant Busser - Red Lobster
08.2024 - Current
Delivery Driver - Pizza Hut
10.2022 - 12.2023
Collection Agent - Relentless Recovery Inc.
04.2021 - 02.2023
Los Angeles City College - High School Diploma,
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