Results-oriented professional with a rich blend of Electrical and Telecommunications Engineering, and IT and management expertise. Developed and implemented innovative technological solutions for Malawi Police, while fostering team competency and enhancing security protocols, demonstrating a commitment to operational excellence and continuous improvement.
Overview
17
17
years of professional experience
Work History
Officer In-Charge of Information Technology Department
Malawi Police Service
Lilongwe
01.2002 - 09.2012
As Information Technology manager, initiated the setting up of Information Technology Department in Malawi Police by way of coming up with inception and concept reports, setting up department's structure, policy, strategy and staffing. I went on to become the first officer in charge of the department from 2002 to 2012.
Developed information systems and technologies being used in Malawi Police.
Trained computer users, systems operators and Information Technology Department technical staff.
Conducted investigations into computer-related crimes to gather evidence.
Advised management on all aspects of project management, systems development while ensuring that technical Information Technology standards were met.
Developed and updated Information Technology security programs for Malawi Police Service.
Monitored industry technical standards and advised senior managers on product and technique suitability.
Regional Radio Communications Officer/Maintenance officer
Malawi Police Service
Lilongwe, Blantyre, Zomba
12.1996 - 12.2001
Installed, maintained and repaired telecommunications systems and equipment.
Developed and maintained the organisation's telecommunications technical architecture and standards and updated management from time to time to ensure adherence and ownership.
Trained and coached telecommunications engineer interns in both theory and practical components before they were posted to their duty stations and workshops.
Engaged employees to grow internal communications programs.
Developed and delivered training programs of users and operators of telecommunications equipment.
Designed and developed new digital based architecture and backbone that allowed for smooth transition of analogue system to digital.
General Duties Police Officer
Malawi Police Service
Lilongwe
05.1995 - 12.1996
Patrolled assigned neighbourhoods to identify and deter criminal activities.
Served as valued emergency responder to accident scenes, robberies in progress and civil disturbances.
Arrested violators of law and order and submitted incidents reports in a timely manner in readiness for prosecution of cases in court of law.
Engaged with members of the general public for purposes of soliciting ideas to be used for joint safety and security problem solving within the communities.
Being the first assignment in Malawi Police Service, I was introduced to different branches and hence successfully served as a general duties police officer in areas of crime prevention, investigation, prosecution of cases, and road traffic controls and management.
Education
Public Sector Finance Management Course for Executives-Certificate - Finance Management
Eastern and Southern Africa Management Institute (ESAMI)
Arusha, Arusha, Tanzania
06-2018
Public, Private Partnership Investments Course-Certificate - Projects management and Investment
Eastern and Southern Africa Management Institute
Arusha, Arusha, Tanzania
04-2017
MBA - Management and Business Administration
Eastern and Southern Africa Management Institute (ESAMI)
Arusha, Arusha, Tanzania
03-2006
Insitu Training-attachment at North Wales Police, UK - Police management and Operations
North Wales Police
Colwyn Bay, Wales, United Kingdom
03-2003
Bachelor of Science - Electrical Engineering
University of Malawi, The Polytechnic
Blantyre, Southern Malawi, Malawi
08-1994
Skills
Technical expertise
Analytical thinking
Systems thinking
Effectiveness communication
Problem solving
Continuous learning
Performance Optimization
Project Management and Programming
Teamwork and Empathy
Innovation and value creation
Publications
ICT Development In Malawi Police Service-Its Impact, Implications and Challenges, 2006, MBA dissertation
Malawi Police Service Resource Mobilization Concept Report, 2016
Workplace gender guidelines for Malawi Police Service, 2018
Malawi Police Service Uniform Policy and Guidelines, 2021
Malawi Police Service Training and Recruitment Guidelines, 2021
Malawi Police Service Promotions Policy, 2021
Awards
Police Good Conduct and Long Service Medal, 2010
Timeline
Officer In-Charge of Information Technology Department
Malawi Police Service
01.2002 - 09.2012
Regional Radio Communications Officer/Maintenance officer
Malawi Police Service
12.1996 - 12.2001
General Duties Police Officer
Malawi Police Service
05.1995 - 12.1996
Public Sector Finance Management Course for Executives-Certificate - Finance Management
Eastern and Southern Africa Management Institute (ESAMI)
Public, Private Partnership Investments Course-Certificate - Projects management and Investment
Eastern and Southern Africa Management Institute
MBA - Management and Business Administration
Eastern and Southern Africa Management Institute (ESAMI)
Insitu Training-attachment at North Wales Police, UK - Police management and Operations
Information Technology Solution Architect, Manager and Team Lead at Blue Cross Blue Shield of North CarolinaInformation Technology Solution Architect, Manager and Team Lead at Blue Cross Blue Shield of North Carolina
Senior Information Technology Recruiter at NetworkKings IT Services Pvt. Ltd.Senior Information Technology Recruiter at NetworkKings IT Services Pvt. Ltd.