Standra Kelley
Stockton
Summary
Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Mature support worker offering several-year background providing vulnerable individuals with care to improve quality of life. Polished in administering developmental screenings and providing mentoring services. Warm and friendly professional committed to orchestrating support for families dealing with various issues such as domestic violence, substance abuse and mental illness. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Support Worker (SLS)
Golden Touch
Stockton
01.2024 - 08.2025
- Provided daily assistance to clients with personal care and daily living activities.
- Supported clients in accessing community resources and services effectively.
- Maintained accurate documentation of client interactions and progress notes.
- Advocated for clients' needs and preferences in various settings.
- Monitored client behavior and reported changes to the supervisory team.
- Assisted clients with personal care, such as showering and dressing.
- Tracked client behaviors, daily activities, new skills, and notable incidents for documentation purposes.
- Helped clients develop independent living skills, such as budgeting, cooking and cleaning.
- Accompanied clients to medical appointments and assisted them with their daily needs.
- Delivered one-to-one sessions focused on developing communication skills, problem solving techniques, self-confidence building.
- Supported clients to access education, training or employment opportunities.
- Assisted clients with daily living activities, such as personal hygiene and meal preparation.
- Evaluated and addressed individual client needs and concerns.
- Visited clients at residences to assist courts with custody decisions and conduct home study assessments.
Hospital Unit Clerk
San Joaquin General Hoapital
French Camp
03.2004 - 06.2025
- Managed patient records using electronic health record systems.
- Coordinated appointment scheduling for healthcare providers and patients.
- Processed incoming calls to assist with inquiries and provide information.
- Maintained filing systems for medical documents and patient information.
- Assisted with inventory management of office supplies and medical materials.
- Answered telephone calls, responded to requests for information and routed callers to correct personnel or departments.
- Assisted in the preparation of patient charts and medical records.
- Maintained confidentiality of all patient information.
- Answered phones to transfer calls or relay messages to patients or staff.
- Ordered office supplies, equipment, and other materials as needed.
- Checked-in patients upon arrival at the facility, collected copays, verified insurance cards.
Crew Kitchen Staff Member
McDonald's
Stockton
04.2018 - 07.2022
- Maintained cleanliness and organization in kitchen and food preparation areas.
- Operated kitchen equipment including ovens, grills, and fryers efficiently.
- Assisted in inventory management by tracking stock levels and ordering supplies.
- Maintained order and cleanliness of work areas to conform with health codes.
- Completed prepping, cleaning, and other kitchen duties to support cooks.
- Observed food handling and sanitation procedures to safeguard against foodborne illnesses.
- Cleaned utensils, dishes, and glasses for customer use.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Checked quality of ingredients before beginning food preparation tasks.
- Operated kitchen equipment to support cooking and food preparation tasks.
- Followed health guidelines and safety procedures during food handling processes.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
Education
High School Diploma -
Franklin High School
Stockton05-2000
Skills
- Client advocacy
- Personal care assistance
- Patient record management
- Appointment coordination
- Problem solving
- Time management
- Conflict resolution
- Activity planning
- Skill development
- Cleaning and sanitizing
- Personal errands
- Documentation
- Relationship building
- Meal planning and preparation
- Critical thinking
- Housekeeping tasks
- Advocacy skills
- Cash management
- Sales expertise
- Verbal and writing communication
Certification
- CPR
- Respirator Training and Fit
Timeline
Support Worker (SLS)
Golden Touch
01.2024 - 08.2025
Crew Kitchen Staff Member
McDonald's
04.2018 - 07.2022
Hospital Unit Clerk
San Joaquin General Hoapital
03.2004 - 06.2025
High School Diploma -
Franklin High School
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