Stanford Smalls

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
• Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.

• Helped with administrative support by managing incoming calls, coordinating files and sorting mail.
• Completed clerical tasks such as filing, copying and distributing mail.
• Greeted incoming office visitors, answered questions and directed individuals to office locations.
• Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.

- Manage the inventory of vehicles

- Ensure cars are accurately labeled and displayed

- Conduct regular audits of inventory

- Maintain overall organization of the lot

- Assist with the intake of new vehicles, including inspections and documentation

- Coordinate with other departments to ensure smooth operations

- Pay attention to detail and maintain good organizational skills

- Work effectively in a fast-paced environment

- Provide excellent customer service by assisting customers with inquiries

- Ensure a positive customer experience by keeping the lot well-organized and presentable

- Help customers locate specific vehicles and provide information about inventory

- Address customer concerns and escalate issues when necessary

• Sorted and organized files, spreadsheets and reports.
• Interacted with customers by phone, email or in-person to provide information.
• Analyzed problems, identified solutions and made decisions.
• Completed research, compiled data, updated spreadsheets and produced timely reports.
• Collaborated in professional team to solve workflow issues.
• Worked on projects using knowledge gained in classes to put together recommendations for issues.
• Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Helped customers locate products and checked store system for merchandise at other sites.
• Prepared merchandise for sales floor by pricing or tagging.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Managed returns, exchanges and refunds in accordance with store policy.
• Answered customer questions about sizing, accessories, and merchandise care.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Engaged with customers to build rapport and loyalty.

• Maintained clean, safe worksite for team safety and to help keep projects on-track.
• Adhered to safety and reporting procedures.
• Engaged with customers and subcontractors and provided timelines for project completion.
• Shoveled materials such as dirt, gravel and asphalt.
• Applied concrete fabrication techniques to achieve desired project specifications, quality and code standards.
• Routinely lifted and moved items weighing up to [Number] pounds.