Summary
Overview
Work History
Education
Skills
Timeline
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STANISLAV MIKHEEV

Los Angeles,CA

Summary

Retail sales professional with experience since 2017, demonstrating a proven track record of growth across various price segments, from economy to initial luxury. Strong communication skills foster positive client relationships and enhance customer satisfaction. Recognized as a collaborative team player with a quick learning ability and a friendly demeanor. Consistently achieves sales targets and contributes to team success.

Overview

8
8
years of professional experience

Work History

Sales Manager

The Caspian Pearl LLC
Moscow, Russia
01.2023 - 10.2024

Client-Facing Responsibilities:

  • Warmly welcome boutique guests, and deliver a personalized luxury experience.
  • Establish and nurture long-term client relationships through tailored communication.
  • Provide an in-depth presentation of the product assortment, highlighting craftsmanship and brand heritage.
  • Assist clients in finding specific items while anticipating their needs and preferences.
  • Professionally address and resolve any concerns or objections.
  • Curate and suggest complementary accessories to enhance the client’s selection.
  • Guide clients through the purchase process with attention to detail and discretion.
  • Collect and maintain accurate client information for clienteling, and follow-up.

Boutique Operations:

  • Maintain and update the client database (CRM) in alignment with brand standards.
  • Receive, inspect, and process incoming merchandise with care.
  • Support boutique visual merchandising, and ensure displays meet luxury brand guidelines.
  • Handle internal documentation and reports with accuracy and confidentiality.
  • Uphold the cleanliness and elegance of the boutique environment at all times.

Sales Associate/Cashier

Branch of Tag Heuer LLC
Moscow, Russia
12.2018 - 05.2021

Client-Facing Responsibilities:

  • Warmly welcome boutique guests, and deliver a personalized luxury experience.
  • Establish and nurture long-term client relationships through tailored communication.
  • Provide an in-depth presentation of the product assortment, highlighting craftsmanship and brand heritage.
  • Assist clients in finding specific items while anticipating their needs and preferences.
  • Professionally address and resolve any concerns or objections.
  • Curate and suggest complementary accessories to enhance the client’s selection.
  • Guide clients through the purchase process with attention to detail and discretion.
  • Collect and maintain accurate client information for clienteling, and follow-up.

Boutique Operations:

  • Maintain and update the client database (CRM) in alignment with brand standards.
  • Receive, inspect, and process incoming merchandise with care.
  • Support boutique visual merchandising, and ensure displays meet luxury brand guidelines.
  • Handle internal documentation and reports with accuracy and confidentiality.
  • Uphold the cleanliness and elegance of the boutique environment at all times.

Sales Consultant

Raketa Watches LLC
Moscow, Russia
06.2018 - 12.2018

Client-Facing Responsibilities:

  • Warmly welcome boutique guests, and deliver a personalized luxury experience.
  • Establish and nurture long-term client relationships through tailored communication.
  • Provide an in-depth presentation of the product assortment, highlighting craftsmanship and brand heritage.
  • Assist clients in finding specific items while anticipating their needs and preferences.
  • Professionally address and resolve any concerns or objections.
  • Curate and suggest complementary accessories to enhance the client’s selection.
  • Guide clients through the purchase process with attention to detail and discretion.
  • Collect and maintain accurate client information for clienteling, and follow-up.

Boutique Operations:

  • Maintain and update the client database (CRM) in alignment with brand standards.
  • Receive, inspect, and process incoming merchandise with care.
  • Support boutique visual merchandising, and ensure displays meet luxury brand guidelines.
  • Handle internal documentation and reports with accuracy and confidentiality.
  • Uphold the cleanliness and elegance of the boutique environment at all times.

Sales Consultant

Zlocci LLC
Moscow, Russia
01.2017 - 01.2018

Client-Facing Responsibilities:

  • Warmly welcome boutique guests, and deliver a personalized luxury experience.
  • Establish and nurture long-term client relationships through tailored communication.
  • Provide an in-depth presentation of the product assortment, highlighting craftsmanship and brand heritage.
  • Assist clients in finding specific items while anticipating their needs and preferences.
  • Professionally address and resolve any concerns or objections.
  • Curate and suggest complementary accessories to enhance the client’s selection.
  • Guide clients through the purchase process with attention to detail and discretion.
  • Collect and maintain accurate client information for clienteling, and follow-up.

Boutique Operations:

  • Maintain and update the client database (CRM) in alignment with brand standards.
  • Receive, inspect, and process incoming merchandise with care.
  • Support boutique visual merchandising, and ensure displays meet luxury brand guidelines.
  • Handle internal documentation and reports with accuracy and confidentiality.
  • Uphold the cleanliness and elegance of the boutique environment at all times.

Education

Associate of Applied Science - Applied Computer Science in Cinematography

SP Cinema College
Sergiev Posad, Russia
07.2010

Skills

  • English and Russian proficiency
  • Customer service and support
  • Negotiation skills
  • Communication expertise
  • Microsoft Office proficiency
  • Leadership abilities
  • Documentation review and management
  • Time management strategies

Timeline

Sales Manager

The Caspian Pearl LLC
01.2023 - 10.2024

Sales Associate/Cashier

Branch of Tag Heuer LLC
12.2018 - 05.2021

Sales Consultant

Raketa Watches LLC
06.2018 - 12.2018

Sales Consultant

Zlocci LLC
01.2017 - 01.2018

Associate of Applied Science - Applied Computer Science in Cinematography

SP Cinema College