Stanley Armstrong
Pennsburg,PA
Summary
Background includes performing high-quality calibration and repair with accuracy and speed. Remarkable work ethic with strong dedication, reliability and a good attendance record. Driven to take on any task to meet customer needs.
Overview
34
34
years of professional experience
Work History
Metrology Technician
Brooks Instrument
Hatfield, PA
08.2011 - 04.2024
- Performed preventative maintenance on metrology equipment to ensure accurate operation.
- Maintained records of calibration results and documented any discrepancies found during inspections.
- Participated in customer audits related to metrology processes and procedures.
- Worked with vendors to purchase new equipment or upgrade existing instrumentation.
- Oversaw returns processing and database of related information.
- Performed calibrations on a variety of test and measurement equipment including multimeters, oscilloscopes, thermometers and pressure gauges.
- Communicated effectively with customers regarding scheduling of services, status updates and follow-up activities.
- Conducted calibration traceability to National Institute of Standards and Technology standards.
- Maintained accurate inventory records of all instruments serviced.
- Managed new instrument documentation setup and calibration database integration.
- Ensured timely completion of scheduled calibrations in high-volume settings.
- Maintained a safe working environment by following safety protocols.
- Maintained detailed records of calibrations, repairs, and adjustments performed.
- Troubleshot and repaired malfunctioning calibration equipment.
Product Support Engineer
Vibro-Meter Corp
Torrance, CA
01.1990 - 10.1996
- Verified accuracy of incoming orders from customers.
- Tracked all reported problems and provided timely status updates to customers.
- Maintained records of customer interactions and transactions, recording details of inquiries, complaints, comments and actions taken.
- Conducted system tests for security, performance and reliability.
- Performed troubleshooting tests on products to determine root cause of malfunctions.
- Maintained accurate records of all test results, measurements, and drawings related to the development process.
- Resolved technical issues for clients through phone and email support.
- Installed and performed minor repairs to hardware, software or peripheral equipment.
- Managed helpdesk ticket system to ensure timely issue resolution.
- Coordinated with vendors for equipment procurement and repairs.
- Maintained detailed records of client interactions and issue resolutions.
Education
Associate of Applied Science - Electrical, Electronics Engineering Technologies
ITT Technical Institute
Carson01-1989
Skills
- Technical report writing
- Device calibration
- Schematic reading
- Equipment Calibration
- Calculating tolerances
- Instrument Calibration
- Test equipment operation
- Multitasking
- Quality Assurance
- Time management abilities
- Customer Service
- Reliability
- Analytical Skills
- Problem-solving abilities
- Defect tracking
- Effective Communication
- Calibration standards
References
References available upon request.
Timeline
Metrology Technician
Brooks Instrument
08.2011 - 04.2024
Product Support Engineer
Vibro-Meter Corp
01.1990 - 10.1996
Associate of Applied Science - Electrical, Electronics Engineering Technologies
ITT Technical Institute
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