Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.
Overview
11
11
years of professional experience
Work History
Team Leader 2
Silverline Windows And Doors
02.2019 - 08.2023
Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Supervised team members to confirm compliance with set procedures and quality requirements.
Built strong relationships with customers through positive attitude and attentive response.
Worked with team to identify areas of improvement and devised solutions based on findings.
Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
Frequently inspected production area to verify proper equipment operation.
Production Machine Operator
Gentek Building Products
03.2014 - 01.2019
Organized and cleaned work area to meet standards, keep tidy and prevent injuries.
Helped with change-overs and set up to assist with job preparation and production functions.
Maintained quality of product by checking labels, packaging and other factors.
Monitored machine operation for compliance with policies, procedures and processes.
Complied with company and OSHA safety rules and regulations.
Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
Operated machining equipment safely with team of operators.
Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
Followed instructions and directions on batch tickets for accurate results.
Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
Inspected products and machines to maintain quality and efficiency.
Supervisor
Thomas Edison Service Area
06.2012 - 03.2014
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Monitored workflow to improve employee time management and increase productivity.
Evaluated employee performance and coached and trained to improve weak areas.
Achieved results by working with staff to meet established targets.
Education
Bachelor of Science - Dental Laboratory Technology
College La Ronde
Gonaives, Haiti
06.2013
Skills
Technical Support
Overtime Management
Employee Evaluation
Coaching
Shift Scheduling
Leading Team Meetings
Safety Processes and Procedures
Onboarding and Orientation
Problem-Solving
Team Building
Attention to Detail
Languages
English
Full Professional
French
Native or Bilingual
Timeline
Team Leader 2
Silverline Windows And Doors
02.2019 - 08.2023
Production Machine Operator
Gentek Building Products
03.2014 - 01.2019
Supervisor
Thomas Edison Service Area
06.2012 - 03.2014
Bachelor of Science - Dental Laboratory Technology