Stanley Boyd

• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
• Operated a variety of machinery and tools safely and efficiently.
• Operated equipment and machinery according to safety guidelines.

• Trained employees on additional job positions to maintain coverage of roles.
• Recruited and hired qualified candidates to fill open positions.
• Collect revenue on a daily basis.
• Manage inventory of all cars that come in for service or rental.
• Hire and train new employees.
• Protect the company's assets by enforcing rules and regulations.
  
• Evaluated store performance and incorporated feedback to implement improvement plans.
• Delivered level of service to customers in effort to build upon relationships for future clients.
• Supervised staff performing daily activities.

• Developed technical reports, specifications, and cost estimates for clients regarding buildings and other structures.
• Conducted research to identify local building codes and regulations applicable to specific projects.
• Evaluated plans for new construction projects to ensure compliance with all applicable codes, laws, and regulations.
• Inspected sites during various stages of construction to verify adherence to plans, designs, and standards.
• Drafted detailed drawings showing the layout of proposed structures or modifications to existing buildings.
• Collaborated with architects, engineers, contractors, developers, property owners, and government officials throughout the design process.
• Communicated project updates regularly with clients in both written and verbal formats.
• Reviewed architectural documents such as blueprints or schematics for accuracy prior to permitting.
• Coordinated with subcontractors onsite during installation phases of projects.
• Monitored progress of ongoing projects against established timelines and budgets.
• Managed client relationships by responding promptly to inquiries and addressing any customer concerns in a timely manner.
• Trained and monitored employees to teach daily tasks and improve performance.
• Planned and managed general repairs and maintenance and construction projects.

• Conducted research to identify local building codes and regulations applicable to specific projects.
• Developed technical reports, specifications, and cost estimates for clients regarding buildings and other structures.
• Evaluated plans for new construction projects to ensure compliance with all applicable codes, laws, and regulations.
• Inspected sites during various stages of construction to verify adherence to plans, designs, and standards.
• Drafted detailed drawings showing the layout of proposed structures or modifications to existing buildings.
• Collaborated with architects, engineers, contractors, developers, property owners, and government officials throughout the design process.
• Communicated project updates regularly with clients in both written and verbal formats.
• Reviewed architectural documents such as blueprints or schematics for accuracy prior to permitting.
• Coordinated with subcontractors onsite during installation phases of projects.

• Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
• Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
• Kept apprised of emerging trends and provided informative customer service to assist in product selection.
• Mentored team members in mastering sales techniques to consistently exceed objectives.
• Assisted customers by finding car needs and checking inventory for items at other locations.
• Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
• Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
• Stayed current on industry trends and changes and participated in professional development opportunities to strengthen product and service knowledge.
• Fostered relationships with customers to expand customer base and enhance loyalty and retention.
• Contacted customers via phone and email to explore connections, offer services and cement relationships.
• Established sales goals and strategies that contributed to increased growth in sales and profitability.

• Managed day to day operations for trade appraisals, buying used cars and making sure they went

through the recondition process efficiently.

• Pricing used cars to be competitive in the market with used car sales

Managing sales staff on process and procedures to maintain sales goals

• Keeping up with the gross logs daily to ensure all monies were accounted for

• Mentored team members in mastering sales techniques to consistently exceed objectives.
• Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
• Collaborated with general manager to establish monthly goals, analyzing results and reporting sales and trends with 100% accuracy.
• Successfully oversaw sales operations in thriving Nissan dealership by hiring talented personnel and initiating positive relationships within community.
• Restructured deals to enable customers to obtain favorable financing.

• Applied established sales techniques and persuasive communication skills to meet personal sales

objectives.

• Motivated team members to meet and exceed objectives by setting goals, tracking performance on a daily

basis and implementing improvement strategies.

• Upheld all company policies and implemented standards in a fair manner.

• Delivered a high level of service to clients to both maintain and extend the relationships for future

business opportunities.

• Contacted customers as soon as issues arose to immediately find resolution before the problems escalated.

• Identified weaknesses and implemented sales and business practices training to improve performance.
• Hired and motivated team members, working closely with salespeople and customers to negotiate and close deals.
• Utilized expert negotiation, closing and marketing skills while ensuring dynamic customer response and follow-up.

• Protecting all assets of the company Keeping CIT'S at a minimum to maintain funding Contacting banks

to assure funding of deals Training and keeping salesmen focused Desking deals to keep the dealership profitable Comprehensive knowledge of credit and loan evaluation procedures Making sure sales people

kept of with their training Closing deals Contacted customers by phone and email in response to inquiries.

• Promptly resolved all customer requests, questions and complaints.

• Collaborated with operations manager on staff compliance with all financial and banking regulations.
• Identified interest rates and loan terms by reviewing and analyzing client credit.
• Drove sales by researching employment status and credit history to approve loan agreements.
• Built positive working relationships with other department managers through effective communication.

• Protecting all assets of the company Keeping CIT'S at a minimum to maintain funding Responsible for establishing network of lenders that offered best possible deals to the dealership and customer Training and Keeping salesmen focused Responsible for approving all finance deals and doing negotiations with customers when necessary Making sure sales people kept up with their training.

• Accomplished revenue and profitability goals by applying extensive knowledge of bank and credit union programs as well as factors which produced best terms.
• Compiled operational and risk reports detailing financial metrics to help management make proactive decisions.
• Approved and qualified applications for financing, closed sales contracts and cross-sold insurance products while complying with state laws.

• Trained all incoming sales team members Scrubbing leads to filter out the good vs the bad Tracked leads as they came in from different services
• Set up appointments with customers.
• Engaged positively with each customer, providing professional and polite support for sales and service needs.
• Negotiated product sales and trade-in deals for maximum profit.
• Maintained relationships and followed up with customers.