Stanley CARMANT
Police Offer / Customer Service Agent / Dispatcher
Chicago,IL
Summary
Police Officer with over six years of service enforcing rules and authority for good of all citizens. Passionate about saving lives, protecting victims and fighting crime. Excellent record of promotion and recognition for going beyond call of duty.
Resourceful Police Officer focused on maintaining order and public safety, responding to emergencies, protecting people and property and promoting positive community relations. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
2
2
Languages
Work History
Police Officer
PNH (Haitian National Police)
12.2017 - 12.2023
- Testified effectively in court, contributing to successful prosecutions of offenders.
- Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
- Apprehended offenders and conducted interviews and interrogations.
- Identified, pursued and arrested suspects and perpetrators of criminal acts.
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Reduced criminal activity in assigned areas through proactive policing and community engagement.
- Conducted searches of individuals, vehicles and premises.
- Issued traffic citations and electronic tickets for violations of traffic laws.
- Monitored criminal activity in community to identify suspicious activity.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Handled citation and traffic violation paperwork.
- Patrolled assigned areas to prevent and detect roadway crimes.
- Answered emergency calls for help from citizens and business owners.
- Paid attention to detail while completing assignments.
Dispatcher Supervisor
SOLEDAD
01.2015 - 02.2016
- Utilized customer feedback to improve customer service.
- Organized and coordinated dispatch training programs for new hires and refresher training programs for existing personnel to continuously promote company vision, values and culture.
- Motivated staff to deliver high-level dispatch support while successfully meeting departmental goals.
- Managed customer accounts and invoicing.
- Monitored and tracked dispatch communication systems.
- Reported to management operational activities and maintained current records.
- Improved customer satisfaction rates with timely and accurate dispatching of service calls and deliveries.
- Answered phone calls and responded to customer emails.
- Managed a team of dispatchers, promoting teamwork, accountability, and high-performance standards.
Education
Skills
Decision-Making
Public relations
Traffic direction
Courthouse security
Gang knowledge
Time management abilities
Organizational Skills
Adaptability and Flexibility
Problem-solving aptitude
Time Management
Self-defense training
Emergency Response
Officer Training
Dispatch Communication
Witness interviews
Human relations
Professionalism
Police Patrol Operations
Traffic and Motorists Monitoring
Problem-Solving
Tactical Driving
Emergency vehicle operation
Integrity and Honesty
Timeline
Police Officer
PNH (Haitian National Police)
12.2017 - 12.2023
Dispatcher Supervisor
SOLEDAD
01.2015 - 02.2016