Experienced with public safety and law enforcement procedures, focusing on maintaining order and protecting citizens. Utilizes strategic problem-solving and effective communication to handle diverse situations. Track record of building strong community relationships and ensuring compliance with legal standards.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Correctional Officer
State Of Texas Department Of Criminal Justice
04.2023 - Current
Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Escorted inmates to and from cells, court, hospitals, and medical appointments.
Conducted routine and emergency head counts.
Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Tracked inmates through head counts, visitor logs, and scheduled activities.
Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
Transported inmates to and from court hearings, medical appointments and other locations.
Admission Counselor
Everglades University Tampa
11.2022 - 02.2023
Maintains open communication with office staff and throughout organization including billing, admissions records, and additional services
Exceeded expected outbound calls to future prospects in order to facilitate the process at an estimated average
Champion communicator for student prospects including phone work, person to person interfacing, e-mail, text, and social media communication
Successfully tracked goals and kept accurate enrollment and retention records ensuring that the team met and exceeded admissions goals and requirements
Coordinated campus visits for prospective students and their families, showcasing the institution''s facilities, programs, and resources.
Police Officer
Tampa Police - City of Tampa
09.2020 - 10.2022
Successfully responded and settled domestic disturbances while referring individuals involved to appropriate social agencies
Executed more than 400 dispatch calls, reducing the levels of crime in district by 9%
Demonstrated sound judgment while under pressure, including life threatening situations, to maintain safety for community members and active squad
Participated in community programs, reducing the gap between law-enforcement and local community members; successfully built trust
Evaluated case documentation to check accuracy & compliance with department policies aimed at protecting criminal cases
Admission Representative
Ultimate Medical Academy
12.2019 - 08.2020
Successfully met with prospective students and answers questions about the university, areas of study, and opportunities for students
Actively ensured that international applicants complete the required paperwork and meet applicable regulations
Maintenance Assistant
Fairway Oaks Apartment Complex
05.2018 - 07.2019
Performed routine building maintenance duties, including painting, minor electrical repairs, plumbing, carpentry, and heating/ventilation systems maintenance
Education
Master of Science - Entrepreneurship & Applied Technologies
University of South Florida
Tampa, FL
01.2019
Bachelor of Arts - Criminology
University of South Florida
Tampa, FL
01.2018
Skills
Community networking and collaboration
Enhanced analytical thinking
Emotional intelligence
Community & Public relations improvement
Strategic planning and organization
Interpersonal communication
Advanced leadership
Conflict resolution
Creative and strategic thinking
Data analysis
Relationship building and management
De-escalation techniques
Conflict resolution skills
Emergency response
First aid training
Certification
First Aid/CPR
The Florida Department of Domestic Violence
Opioid Epidemic Initiatives
Mental Health/Mental Wealth
Law Enforcement (FDLE)
Timeline
Correctional Officer
State Of Texas Department Of Criminal Justice
04.2023 - Current
Admission Counselor
Everglades University Tampa
11.2022 - 02.2023
Police Officer
Tampa Police - City of Tampa
09.2020 - 10.2022
Admission Representative
Ultimate Medical Academy
12.2019 - 08.2020
Maintenance Assistant
Fairway Oaks Apartment Complex
05.2018 - 07.2019
Master of Science - Entrepreneurship & Applied Technologies
Professional Tractor Trailer Driver at State Of Texas Department Of Criminal JusticeProfessional Tractor Trailer Driver at State Of Texas Department Of Criminal Justice