Stanley Dugue
Denver,CO
Summary
Hardworking professional with several years of professional driving experience. Well-organized in coordinating routes and loading vehicles. Excellent communication, customer service and multitasking skills with observant nature and strong safety focus. Valid license and clean driving history.
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Customer-focused Commissioned Sales Associate with many years of lucrative and service-oriented experience selling wide variety of products. Persistent and resilient professional with charming personality to foster genuine and sincere relationships with buying customers.
Overview
3
3
years of professional experience
Work History
Driver
Amazon
Englewood, Colorado
01.2024 - Current
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Delivered packages to customers in a timely and efficient manner.
- Assisted with loading and unloading freight when necessary.
Shuttle Driver
Summit express LLC
Silverthorne, Colorado
12.2023 - Current
- Communicated regularly with dispatch via two-way radio regarding schedule changes or updates.
- Assisted passengers with boarding and disembarking the shuttle bus.
- Observed traffic laws and followed established routes and schedules.
- Notified dispatch of delays due to traffic or other conditions.
- Provided friendly customer service while interacting with passengers in person and on the phone.
- Maintained a clean interior of the vehicle by vacuuming, wiping surfaces, and replenishing supplies as needed.
- Reported any incidents or irregularities during shift to supervisor or dispatch team.
- Conducted safety briefings to inform passengers of emergency procedures.
- Monitored passenger behavior to ensure compliance with company policies and applicable laws.
- Completed daily pre-trip inspections of the vehicle, including checking fluid levels and tire pressure.
- Kept updated knowledge of local roads, landmarks, attractions, and routes for accurate navigation purposes.
- Inspected exterior of vehicle before beginning shift for damage or debris removal.
- Ensured passenger comfort throughout duration of ride by adjusting air conditioning and heating systems as needed.
- Verified that all luggage was safely loaded onto bus prior to departure.
- Adhered to all safety regulations set forth by the Department of Transportation.
- Checked tickets to ensure all passengers were authorized for travel.
- Maintained safe driving habits to protect property and general public on roadways.
- Greeted guests, helped customers enter and exit shuttle and loaded and unloaded luggage.
- Completed transfers at hubs and final destinations to keep routes on schedule.
- Answered questions and provided insight into local attractions and facility amenities.
- Kept shuttle and reception areas clean and organized.
- Completed appropriate inspection paperwork and reported results to supervisors.
- Cleaned, refueled and maintained vehicles to prevent delays and breakdowns.
- Communicated frequently with dispatchers regarding locations, routes and traffic conditions.
- Gave clear directions to passengers regarding destinations, pick-ups and drop-off locations.
- Planned efficient routes and adjusted strategies based on current weather and traffic information.
Property Manager
Axiom
Frisco, Colorado
11.2021 - 11.2023
- Managed all maintenance requests from tenants in a timely manner.
- Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
- Evaluated current staff members' performance levels in order to determine training needs or staffing changes if required.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Responded to tenant maintenance requests according to agreed conditions for building functionality.
- Investigated and resolved property complaints and violations to foster pleasant living environment for residents.
- Managed day-to-day activities involving tenants, subcontractors and property management.
Sales Associate
Vail Resorts Inc
Silverthorne, Colorado
11.2021 - 08.2023
- Processed transactions using a point-of-sale system.
- Developed promotional strategies to increase sales volume.
- Maintained up-to-date knowledge of store merchandise and policies.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Processed credit card transactions quickly and securely.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Greeted customers and provided exceptional customer service.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Used technology resources to assist customers in locating and selecting items.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Answered incoming telephone calls to provide store, products and services information.
- Collected payments and provided accurate change.
Education
Business
University of Arizona
Tucson, AZSkills
- Sales Development
- Business Development
- Customer Service
- Customer relations skills
- Leadership Development
Timeline
Driver
Amazon
01.2024 - Current
Shuttle Driver
Summit express LLC
12.2023 - Current
Property Manager
Axiom
11.2021 - 11.2023
Sales Associate
Vail Resorts Inc
11.2021 - 08.2023
Business
University of Arizona