PLSQL, Fraud Tool etc
Stanley Enemanna
FRAUD MANAGEMENT || FINANCIAL CRIME COMPLIANCE || PROJECT MANAGEMENT|| CUSTOMER EXPERIENCE
Summary
Highly resourceful and innovative certified fraud examiner, with over 7 years of progressive industry knowledge and experience, understanding emerging fraud trends, fraud lifecycle, conducting detailed financial fraud investigation, fraud data analysis, transaction monitoring, planning, and conducting the practical implementation of different phases of fraud management projects, deployment of fraud detection systems, facts review and making decisions to constantly minimize fraud and financial loss.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
3
3
Certificates
1
1
Language
Work History
TEAM LEAD, EFraud Infrastructure Management
FIRST BANK OF NIGERIA LIMITED
Lagos
04.2022 - Current
- Develop a fraud risk management framework focusing on Anti-Fraud Policy and Anti-Fraud Response Plan.
- Review of processes and procedures for the detection of control lapses and areas in need of control enhancement for immediate intervention.
- Contribute to the new product launch, conceptualization, and design, ensuring effective controls and possible product rollout flaws
- Agile Project Management – Implementation of an enterprise behavioral fraud monitoring tool across various FirstBank digital channels.
EFraud Infrastructure Management
FIRST BANK OF NIGERIA LIMITED
Lagos
02.2015 - 03.2022
- Maintain and reportage of detailed records of suspicious activity, analyze trends, communicate security threats, provide recommendations for loss mitigation where necessary, and communicate fraud performance reports.
- Evaluate circumstances of suspected cases of fraud incidences, investigate and make a recommendation of mitigating controls on observed risk areas.
- Liaise with law enforcement where applicable for recovery of funds or assets
- Liaise with other internal and external stakeholders (banks, telcos, merchants, mobile money operators, third-party transaction processors, etc.) for correspondence and transaction verification.
- Compare and analyze events using Security Information and Event Management tools to detect digital banking incidents.
ANALYST, Investment Banking
UNICAPITAL PLC
Ikoyi
12.2012 - 01.2015
- Research and analyze financial information relating to specific companies.
- Preparation of presentation materials for use in client meetings, covering topics such as strategic alternatives, capital markets activity, and general corporate finance and participation in all stages of transaction executions, from the pitch phase through to closing.
- Coordinate efforts with deal team members across the Investment Banking Group
- Conduct feasibility studies, due diligence exercises, and a draft report on findings.
Client Relations and Trade Operations Officer
ASSET AND RESOURCES MANAGEMENT COMPANY LIMITED
Ikoyi
07.2012 - 11.2012
- Provided fundamental support in all phases of client services, client relationship building, and account maintenance to grow fund generation and business activities of the investment banking and asset management products.
- Developed a yearly schedule of monthly newsletter topics, holiday messages, and marketing campaigns with the branding and communication department.
- Developed a prompt client surveys model with the point person for data analytics and business development to cover customer satisfaction and loyalty to the brand, product development initiatives, etc. quarterly as required.
- Managed client’s portfolio(s) which added value with an increase in additional contributions or investments and a reduction in investments termination (Relationship Management).
Customer Support Officer (Contact Centre)
ZAIN NIGERIA (SPANCO BPO)
FCT, Abuja
12.2010 - 06.2012
- Carried out day-to-day duties accurately and efficiently.
- Collaborated with team members to achieve target results.
- Identified issues, analyzed information and provided solutions to problems.
Education
MBA - Insurance And Risk Management
Ajayi Crowther University
Oyo, Nigeria 11.2021 - Current
Bachelor of Science - Accountancy
Anambra State University
Uli, Nigeria 05.2004 - 09.2008
Skills
Customer Experience Management
Timeline
Project Management Professional (PMP)®
07-2022
TEAM LEAD, EFraud Infrastructure Management
FIRST BANK OF NIGERIA LIMITED
04.2022 - Current
Certified Risk and Compliance Management Professional (CRCMP)
01-2022
MBA - Insurance And Risk Management
Ajayi Crowther University
11.2021 - Current
Certified Fraud Examiners (CFE)
01-2016
EFraud Infrastructure Management
FIRST BANK OF NIGERIA LIMITED
02.2015 - 03.2022
ANALYST, Investment Banking
UNICAPITAL PLC
12.2012 - 01.2015
Client Relations and Trade Operations Officer
ASSET AND RESOURCES MANAGEMENT COMPANY LIMITED
07.2012 - 11.2012
Customer Support Officer (Contact Centre)
ZAIN NIGERIA (SPANCO BPO)
12.2010 - 06.2012
Bachelor of Science - Accountancy
Anambra State University
05.2004 - 09.2008
Accomplishments
Fraud Management: With an advanced approach, successfully deployed a model that detects unauthorized transactions based on defined transaction dynamics using an intelligent solution.
Agile Project Management: With FirstBank, successfully managed the end-to-end implementation and integration of an enterprise fraud management suite into the bank’s various digital channels and touchpoints.
Process Improvement: Introduced an Opt-in Opt-out functionality into the fraud management bouquet which allows liability shift from the bank. In addition, designed auto-post functions, and a centralized lien function, which has recorded an impressive acceptance rate by customers and improved customer experience during interaction with the bank’s digital touchpoints.
Sim Recycle Initiative: Conceptualized the SIM recycle initiative which detects firsthand transactions consummated by a recycled SIM.
Recovery and Fund Salvage: Between Q1 - Q2 FY2022, successfully help salvage fraudulent inflows of CIRCA N4.5billion from various complaints and mostly perceived cyber-attacks from competitors. i.e. Customers, Banks, PSBs, Fintechs, etc.
Software
Certification
Certified Fraud Examiners (CFE)