Stanley Janvier
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Website Manager
Forward Stride Psychological Services
01.2023 - Current
- Utilized SEO techniques to optimize website content, improve search engine rankings, and increase traffic.
- Conceptualized, planned and executed original designs for wide range of website properties.
Customer Service Cashier
Winn Dixie
05.2021 - 06.2022
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Performed cash, card and check transactions to complete customer purchases.
Customer Service Representative/Helpdesk
Florida International University
01.2021 - 05.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Updated account information to maintain customer records.
Education
Bachelor of Science in Information Technology -
Florida International University
Miami, Florida05.2023
Cum Laude -
North Miami Beach Senior High
North Miami Beach, Florida05.2018
Skills
- Web Content Creation
- Customer Relationship Management
- Customer Complaint Resolution
- Call Center Operations
Timeline
Website Manager
Forward Stride Psychological Services
01.2023 - Current
Customer Service Cashier
Winn Dixie
05.2021 - 06.2022
Customer Service Representative/Helpdesk
Florida International University
01.2021 - 05.2022
Bachelor of Science in Information Technology -
Florida International University
Cum Laude -
North Miami Beach Senior High
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