Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Website Manager
Forward Stride Psychological Services
01.2023 - Current
Utilized SEO techniques to optimize website content, improve search engine rankings, and increase traffic.
Conceptualized, planned and executed original designs for wide range of website properties.
Customer Service Cashier
Winn Dixie
05.2021 - 06.2022
Resolved customer complaints and maintained clean and tidy checkout area.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Performed cash, card and check transactions to complete customer purchases.
Customer Service Representative/Helpdesk
Florida International University
01.2021 - 05.2022
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Answered constant flow of customer calls with minimal wait times.
Updated account information to maintain customer records.