Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stanley Janvier

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Website Manager

Forward Stride Psychological Services
01.2023 - Current
  • Utilized SEO techniques to optimize website content, improve search engine rankings, and increase traffic.
  • Conceptualized, planned and executed original designs for wide range of website properties.

Customer Service Cashier

Winn Dixie
05.2021 - 06.2022
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Performed cash, card and check transactions to complete customer purchases.

Customer Service Representative/Helpdesk

Florida International University
01.2021 - 05.2022
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Updated account information to maintain customer records.

Education

Bachelor of Science in Information Technology -

Florida International University
Miami, Florida
05.2023

Cum Laude -

North Miami Beach Senior High
North Miami Beach, Florida
05.2018

Skills

  • Web Content Creation
  • Customer Relationship Management
  • Customer Complaint Resolution
  • Call Center Operations

Timeline

Website Manager

Forward Stride Psychological Services
01.2023 - Current

Customer Service Cashier

Winn Dixie
05.2021 - 06.2022

Customer Service Representative/Helpdesk

Florida International University
01.2021 - 05.2022

Bachelor of Science in Information Technology -

Florida International University

Cum Laude -

North Miami Beach Senior High
Stanley Janvier