Stanley J. Lucas
Hanover
Summary
Dynamic professional with extensive experience at Home Depot, excelling in customer service and forklift operation. Proven ability to enhance customer satisfaction and streamline operations through effective problem-solving and collaborative teamwork. Recognized for maintaining a safe and organized environment while ensuring timely loading and unloading of merchandise.
Overview
31
31
years of professional experience
Work History
PRO LOT ASSOCIATE
Home Depot
Baltimore
08.2025 - Current
- As a PRO Lot Associate I assist commercial customers with the loading of their vehicles and also monitor and maintain the entrance of the store. I am also responsible for maintaining a sufficient quantity of carts near the entrance of the store for my customers. I interact with other Home Depot associates in giving our customers an overall satisfied experience with Home Depot. Since I am often the first and last associate to interact with customers as they enter or leave the store, my customer service experience plays a vital role in making sure the customer is satisfied with the overall service that has been provided.
- Operated forklifts to move merchandise safely.
- Loaded and unloaded delivery trucks efficiently.
- Supported team members during peak shopping hours.
- Followed safety protocols while handling tools and equipment.
- Engaged with customers to address inquiries and provide assistance.
- Thanked customers upon departure from store to leave positive impression of customer service.
- Performed routine maintenance on equipment used in the parking lot such as snow blowers, brooms, and shovels.
- Resolved customer complaints promptly and professionally.
- Provided assistance to other departments to guarantee seamless shopping experience for customers during busy or understaffed times.
- Inspected cars for damage upon entry into the parking lot to document any existing issues prior to customer arrival.
- Removed trash bags from front of store and parking lot trash cans to appropriate garbage disposal areas.
- Communicated regularly with other Lot Associates via radio headsets to coordinate efficient customer service operations.
- Loaded cement bags, mulch, and other heavy or impractical merchandise from store aisles and storage room onto carts for delivery to customers in parking lot.
- Escorted customers through parking lot, assisting with transporting and loading merchandise into cars and truck beds safely.
- Retrieved flat beds and lumber carts from within store aisles and parking lot cart corrals to make available for customers entering store.
Warehouse Packer
Edgewell Personal Care LLC
05.2022 - 05.2025
- Company Overview: USA Fulfillment
- Responsible for preparing items for shipment according to customer’s orders or shipping instructions by packing them securely and efficiently; retrieve items from inventory, check for damage, wrap and pack items into shipping containers; labeled packages, maintained a clean work area and operating equipment such as pallet jacks, forklifts, or other machinery for moving items.
- USA Fulfillment
Maintenance & Dishwasher
Delaware State University
10.2019 - 04.2022
- Company Overview: SODEXO
- Prepared and packaged individual place settings.
- Cleaned and prepared various foods for cooking and serving.
- Stocked supplies, such as food, utensils, cupboards, refrigerators, and salad bar.
- Maintain kitchen work areas, equipment, and utensils in a clean and orderly condition.
- Food service & maintenance, food prep, and cooking.
- Cleaning and maintaining the work area.
- SODEXO
Machine Operator
ZIMMER BIOMET FAIRLAWN LLC
Fairlawn
01.2017 - 09.2019
- Used specialized machinery and tools to fabricate, repair, and maintain custom-fitted orthotic and prosthetic devices for patients' needs and measurements;
- Operate and maintain various machinery, ensuring proper function and safety;
- Prepared materials for device fabrication;
- Inspect devices for accuracy and quality;
- Maintained accurate records of device fabrication, repairs, and adjustments;
- Worked closely with Orthotists and Prosthetists to ensure devices meet patients' requirements and functional needs.
Warehouse Worker
ADECCO TEMP AGENCY
Parsippany
03.2015 - 01.2017
- Responsible for shipping, storing, and receiving goods, ensuring accurate inventory management, and maintaining clean and organized warehouse environment.
- Loading and unloading trucks; moving materials, packing orders, and operating warehouse equipment.
- Responsible for checking shipments against packing lists and moving goods to their designated storage locations.
- Using scanning equipment, manually updating inventory systems, and identifying any discrepancies.
Circulation Warehouse Worker
NORTH JERSEY MEDIA GROUP, INC
Woodlawn Park
01.1995 - 04.2015
- Responsible for checking media materials in and out as well as setting up the necessary operations with the carriers for the delivery of newspapers, as well as shipping, receiving, and storing media materials, and responsible for the inventory of media materials.
Education
GED -
State of MARYLAND
MARYLAND06.1979
Some College (No Degree) - LIBERAL ARTS
Coppin State University
Baltimore, MDSkills
- Maintenance and troubleshooting
- Customer service excellence
- Forklift operation
- Problem solving strategies
- Collaborative teamwork
Timeline
PRO LOT ASSOCIATE
Home Depot
08.2025 - Current
Warehouse Packer
Edgewell Personal Care LLC
05.2022 - 05.2025
Maintenance & Dishwasher
Delaware State University
10.2019 - 04.2022
Machine Operator
ZIMMER BIOMET FAIRLAWN LLC
01.2017 - 09.2019
Warehouse Worker
ADECCO TEMP AGENCY
03.2015 - 01.2017
Circulation Warehouse Worker
NORTH JERSEY MEDIA GROUP, INC
01.1995 - 04.2015
GED -
State of MARYLAND
Some College (No Degree) - LIBERAL ARTS
Coppin State University
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