Stanley Michaud
West Palm Beach
Summary
Motivated and detail-oriented IT professional with an Associate’s Degree in Technology from Palm Beach State College and currently pursuing a Bachelor’s Degree in Cybersecurity. CompTIA Security+ certified, with hands-on experience in Windows systems, Microsoft 365, hardware troubleshooting, Wi-Fi diagnostics, and malware remediation. Known for a strong analytical mindset, clear communication skills, and a passion for understanding technology at its core. Currently serving as a Vehicle Condition Assessor at CarMax, where precision, process adherence, and customer interaction are key. Actively building technical skills through platforms like TryHackMe and personal cybersecurity projects, with a goal of transitioning into a long-term role in IT support and cybersecurity.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Vehicle Condition Assessor
CarMax
07.2021 - Current
- Conduct detailed vehicle inspections to ensure quality standards and support the appraisal process.
- Use Microsoft Teams and Microsoft 365 daily for collaboration and documentation.
- Maintain accurate records and perform performance analysis on vehicle assessments.
- Strengthen troubleshooting, communication, and time management skills in a fast-paced setting.
- Leverage customer service experience to explain findings and provide clear updates to teams.
- Utilized a variety of assessment methods such as observation, questioning, and tests.
- Created and maintained records of assessments undertaken and results achieved.
- Analyzed data from assessments to identify trends in learner performance over time.
- Wrote and submitted appraisal reports for vehicles.
Hands-On IT Experience from CarMax (Informal / Personal Projects)
CarMax
- Installed Windows and Linux OS on multiple machines
- Set up and configured home Wi-Fi networks and resolved connection issues
- Installed and configured printers for personal and family use
- Removed malware and viruses using tools like Windows Defender and Malwarebytes
- Practiced cybersecurity labs using TryHackMe (privilege escalation, network scanning).
Education
Bachelor of Science - Cybersecurity
Palm Beach State College
Lake Worth, FL11.2026
Associate of Arts - Information Technology
Palm Beach State College
Lake Worth, FL01.2021
Skills
- Time Management & Documentation Management
- SharePoint, Microsoft Word, Excel, Outlook, PowerPoint
- Verbal and Written Communication
- Leadership and Delegation Abilities
- Performance Management Systems
- Analytical and Critical Thinking
- Cross-Functional Collaboration Techniques
- Flexibility and Adaptability Traits
- Documentation Management Processes
- Process Optimization
- Security Policies & Procedures Development
- Networking Hardware & Windows Operating System
- Hardware Support: Printer Setup
- Team Collaboration
- Problem resolution
Certification
- CompTIA Security+ (Active)
- CompTIA Network+ (Upcoming)
Languages
Creole: Native/ Bilingual
Timeline
Vehicle Condition Assessor
CarMax
07.2021 - Current
Hands-On IT Experience from CarMax (Informal / Personal Projects)
CarMax
Bachelor of Science - Cybersecurity
Palm Beach State College
Associate of Arts - Information Technology
Palm Beach State College
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