Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Timeline
Generic

Stanley Neal

Sparta,TN

Summary

Hardworking and passionate job seeker with strong organizational skills eager to transition into a entry-level IT Help Desk Technician position. Skilled at maintaining positive communications even in stressful situations. Ready to leverage deep technical knowledge and amiable personal interactions to provide superlative technical responses. Ready to help team achieve company goals.

Overview

34
34
years of professional experience
1
1
Certification

Work History

Insurance Consultant

Insurance Safety Consultants
03.2013 - Current
  • Analyzed problematic areas to provide recommendations and solutions for customers of clients.
  • Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
  • Managed multiple deadlines across several businesses to meet dynamic needs of multiple clients.
  • Educated clients on insurance policies and procedures.
  • Conducted annual reviews of existing policies to update information.

Insurance Consultant

Preferred Reports
03.2023 - Current
  • Educated clients on insurance policies and procedures.
  • Conducted annual reviews of existing policies to update information.
  • Analyzed customer needs to provide customized insurance solutions.
  • Analyzed risk factors to recommend appropriate coverage levels.

Fire Lieutenant

Cookeville Fire Deportment
03.1990 - 06.2019
  • Prepared reports of fires, equipment and personnel.
  • Supervised cleaning and maintenance of buildings, rooms and equipment.
  • Directed work of 2-12 firefighters engaged in extinguishing fires.
  • Created educational programs regarding life safety and fire prevention.
  • Compiled and maintained log books, run reports and training records.
  • Conducted periodic firefighter written performance evaluations and completed written recommendations on probationary firefighters.

Education

Certificate - Technical Support Fundamentals

Coursera
Online
09.2022

Certificate - Fire Services Administration, Fire Investigation

Tennessee Fire And Codes Academy
Bell Buckle, TN

Emergency Medical Technician Program - Emergency Medical

Tennessee Technological University
Cookeville, TN
04.1994

High School Diploma -

White County High School
Sparta, TN

Skills

  • User Credential Management
  • Software Installation
  • Videoconferencing
  • Application Installations
  • Microsoft Outlook
  • Windows 10

Accomplishments

• A retired professional in the fire service for over 30 years

• Lieutenant/Company Officer Supervisor for over 7 years

• Experience with communications through multiple agencies

• Website applications, GIS Mapping, PC, and Apple experience

• Experience with MS Word, Excel, PowerPoint, and Outlook

Certification

  • Technical Support Fundamentals - Google - 2022
  • Certified Fire Inspector, State of Tennessee - 2007-Present
  • Certified Fire Investigator, State of Tennessee- 2016-Present

Additional Information

For over a year I acted as the Public Education Officer for the Cookeville Fire Department. In this role I was required to develop and provide classes to the public. All of these classes were developed using MS programs such as Word and PowerPoint. I was also tasked with developing the department’s webpage for the City of Cookeville’s website. I was a county commissioner for 8 years serving for 4 years as the Chairman of the County Commission in White County. I am also a past member of the 911 Board for White County.

Timeline

Insurance Consultant

Preferred Reports
03.2023 - Current

Insurance Consultant

Insurance Safety Consultants
03.2013 - Current

Fire Lieutenant

Cookeville Fire Deportment
03.1990 - 06.2019

Certificate - Technical Support Fundamentals

Coursera

Certificate - Fire Services Administration, Fire Investigation

Tennessee Fire And Codes Academy

Emergency Medical Technician Program - Emergency Medical

Tennessee Technological University

High School Diploma -

White County High School
Stanley Neal