With over 17 years of IT experience, I have a robust background in presales, business analysis, design, configuration, deployment, testing, project management, and maintenance of cloud-based and client/server environments. I am proficient with platforms such as Zuora, Salesforce, Stripe, Hubspot, Cacheflow, Clari, and Microsoft Dynamics. I possess in-depth knowledge of user interface design, testing, and debugging processes, along with extensive experience in Order-to-Revenue implementations for recurring subscription billing, quoting, and payments.
I am skilled at self-managing during independent projects and excel in collaborative team settings. My strong written, communication, and problem-solving skills have enabled me to effectively coordinate cross-functional onshore and offshore teams. I am dedicated to providing customers with positive and memorable experiences, demonstrating a strong work ethic, adaptability, and exceptional interpersonal skills. I am highly motivated, eager to take on new challenges, and adept at quickly mastering new skills.
References available upon request