Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Stanley Perumala

Atlanta,GA

Summary

With over 17 years of IT experience, I have a robust background in presales, business analysis, design, configuration, deployment, testing, project management, and maintenance of cloud-based and client/server environments. I am proficient with platforms such as Zuora, Salesforce, Stripe, Hubspot, Cacheflow, Clari, and Microsoft Dynamics. I possess in-depth knowledge of user interface design, testing, and debugging processes, along with extensive experience in Order-to-Revenue implementations for recurring subscription billing, quoting, and payments.

I am skilled at self-managing during independent projects and excel in collaborative team settings. My strong written, communication, and problem-solving skills have enabled me to effectively coordinate cross-functional onshore and offshore teams. I am dedicated to providing customers with positive and memorable experiences, demonstrating a strong work ethic, adaptability, and exceptional interpersonal skills. I am highly motivated, eager to take on new challenges, and adept at quickly mastering new skills.

Overview

19
19
years of professional experience

Work History

Global Delivery BU Head

Esuate Inc
Atlanta, GA
01.2023 - Current
  • Led Estuate's Digital Enterprise Apps BU
  • Direct and manage a unit comprising of 35+ employees, handling both onshore and offshore staff
  • Led P&L responsibilities for multiple practice areas within the BU
  • Accountable for driving and overseeing partner relationships with ISVs (Zuora, Clari, Hubspot, Stripe,Cacheflow)
  • Collaborated on sales cycles, scoping, and estimating while also proposing effective architectural designs.
  • Served on an expert advisory board assisting customers seeking guidance on subscription models.
  • Extensive hands-on experience utilizing Zuora Billing, Zuora Revenue, SF CPQ, and Zuora CPQ
  • Participated and owned the internal Architecture Review Board at Estuate.
  • Implemented new skills to enhance the team's ability to resolve customer issues effectively
  • Consistently exceeded Revenue expectations for the Business unit
  • Successfully capitalized on opportunities to increase revenue through customer engagement in diverse segments with the help of the TAM.
  • Developed strong working relationships with Client partners and TAMs to deliver exceptional results in key accounts.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Demonstrated leadership by making improvements to work processes and helping to train others.

Delivery Lead for OTR Practice & Lead Architect

Estuate Inc
Atlanta, GA
01.2020 - 12.2022
  • Managed cross-functional teams with 10+ resources; Salesforce Developers, Solution Consultants and Solution Architects to implement Zuora and Salesforce projects (agile)
  • P&L responsibility for Billing and Revenue management practice (Pre-sales & Delivery)
  • Successfully led delivery and implementation of 300+ Zuora project go-lives from 2014 for Enterprise, Mid-market, SMB customers
  • Nurtured Estuate's partnership with Zuora, helped establish Estuate as a go-to SI partner
  • Led integrations to external systems in the quote to cash space; such as Learning Management Systems, Sales tax, CRM's, payment gateways, e-signature integrators
  • Designed functional and technical design specifications and requirement gathering documents for customers around Zuora customizations (REST and SOAP API's)
  • Designed customizations to the Zuora for Salesforce quoting workflow
  • Designed, architected and developed custom portals around Zuora ecosystem
  • Delivered pre-implementation kick-off webinars for customers
  • Led solution design (technical & functional) workshops for Zuora & SFDC customers
  • Worked with Zuora Sales Engineering team actively during scoping and pre-sales cycle
  • Experience with Zuora CPQ with sales, and technical teams to embed Zuora in their quoting workflow to capture various metrics for the subscription business
  • Expertise with PCI compliant credit card migrations; go-to resource around data migration process and billing/payments
  • Designed Accelerators to enhance customer go-to-market experience.

Lead Solution Architect

Estuate Inc
Atlanta, GA
2018 - 12.2022
  • Review and analyze business use cases and lead requirements gathering meetings with engagement managers and key stakeholders to ensure clear understanding and alignment of project objectives.
  • Conduct comprehensive design workshops and solution design sessions with subject matter experts to accurately map requirements and user stories to the Zuora ecosystem.
  • Develop detailed project plans, key design documents, solution blueprints, and user stories to guide the implementation process.
  • Configure the Zuora platform to support subscription pricing, billing, payments, finance, and revenue recognition modules, ensuring robust and scalable solutions.
  • Schedule regular checkpoint meetings with stakeholders to follow up on action items, review project status, demonstrate configurations, and address any open issues promptly.
  • Perform installation and configuration of Zuora integration with Salesforce to enable seamless order-to-cash workflows using managed packages, eSignature apps, and support other custom applications with cross-functional dependencies on the Zuora platform.
  • Design and implement solutions for self-service web portals and business flows to integrate Zuora with Salesforce and other third-party or custom applications.
  • Provide expert consulting on Zuora SOAP & REST APIs to assist customers in developing their web storefronts and other integrations with Zuora.
  • Execute data migration from legacy billing systems to the Zuora platform, ensuring data integrity and accuracy.
  • Configure reports to retrieve key subscription metrics, including MRR, CMRR, TCV, ARR, and cohort analysis, to support business decision-making.
  • Conduct user training sessions and prepare comprehensive training manuals to ensure users are proficient with the Zuora platform.
  • Prepare detailed test scenario documents and assist customers with User Acceptance Testing to validate the solution against business requirements.
  • Prepare Go-Live prerequisite checklists, migrate configurations to the production environment upon stakeholder approval, and provide post-Go-Live support until the customer is self-sufficient with the Zuora ecosystem.
  • Conduct project closure and handoff meetings to ensure a smooth transition of the implementation to global support teams.
  • Mentor and guide junior team members, providing technical leadership and knowledge sharing to enhance team capabilities.
  • Continuously evaluate and recommend improvements to existing systems and processes to optimize efficiency and effectiveness.
  • Stay updated with the latest trends and advancements in Zuora and related technologies to ensure the delivery of cutting-edge solutions.

Solution Architect on Zuora

Estuate inc
Atlanta, GA
06.2014 - 12.2018
  • Review and analyze business use cases and participate to drive requirements gathering meetings with engagement managers and project key stakeholders
  • Conduct design workshop/solution design sessions with Subject Matter Expertise to port
  • requirements and user stories to Zuora ecosystem
  • Create project plan, 9 Key design documents, solution blueprint, User stories for the
  • implementation
  • Configure Zuora platform to enable subscription pricing, billing, payments, finance and revenue
  • recognition modules
  • Schedule periodic checkpoint meetings with stakeholders to follow-up on action items, project
  • status, working sessions to demonstrate the configurations, solution designed and address any open issues
  • Perform installation and configuration of Zuora integration with Salesforce to enable order to cash workflow using managed packages, eSignature apps and support any other custom applications which have cross functional dependency with Zuora platform
  • Designing solution for self-service web portal and business flows to integrate Zuora platform with Salesforce and any other 3rd party or custom application
  • Provide consulting around Zuora SOAP & REST API's to enable customer to develop their web
  • storefront and other integration with Zuora
  • Perform data migration from legacy billing systems to Zuora platform
  • Configure reports as per requirements to retrieve key subscription metrics around bookings, billing, collections and revenue like MRR, CMRR, TCV, ARR and Cohort analysis etc.
  • Conduct user training sessions and prepare training manuals as required
  • Prepare test scenario documents and enable customer to perform User Acceptance Testing
  • Prepare Go-Live pre-requisite checklist, migration of configurations to production environment after getting required sin-off from stakeholders. Post Go-Live support till customer becomes self sufficient with Zuora ecosystem
  • Conduct project closure and hand off meetings to transition implementation to Global Support

Business Analyst/Project Manager

Netpace Inc
San Ramon, CA
10.2011 - 06.2014
  • Responsible for identifying and understanding business requirements of customers
  • Confirm Business direction with Business stakeholders
  • Define Business requirements, and translate these to Functional Specifications or User stories
  • Analyze Business requirements and align with alternative solutions (homegrown or outside)
  • Define best practices to be included in design
  • Develop project schedule and manage project to meet project budgets and customer requirements
  • Experienced in UAT testing, Reviewing test strategies; defining test plans, analyzing bugs, interacting with team members in fixing errors
  • Assist with developing test plans and verification that solution has met the Business requirements
  • Provide interface to stakeholders for acceptance testing
  • Assist with knowledge transfer, compose appropriate documentation and support Business with usage guides.

Support Lead

Cognizant Technology Solutions
11.2006 - 11.2009
  • Responsible for managing the Incident Management and Problem Management for various customers
  • Implemented the infrastructure under ITIL best practices in the project.

Technical Support Engineer

Hewlett Packard
09.2005 - 10.2006
  • Instrumental in providing complete resolution for software and hardware related issues with HP and Compaq computers.

Education

Master's in Computer Science & Engineering -

International Technological University
12.2011

Bachelor's in Computer Science & Engineering -

JNTU
04.2005

MDiv - Masters of Divinity

Midwestern Baptist Theological Seminary
Kansas City, MO

Skills

  • Quote to Cash Flow
  • Business Analysis
  • Solution Architect
  • Implementation methodology
  • Salesforce Lead to Quote
  • Data Migrations
  • E-commerce integrations into Zuora
  • REST and SOAP APIs
  • Salesforce Administrator
  • Data Analysis
  • Zuora Billing, Revenue, CPQ, Connectors, workflows, Data Queries

References

References available upon request

Languages

English
Professional

Timeline

Global Delivery BU Head

Esuate Inc
01.2023 - Current

Delivery Lead for OTR Practice & Lead Architect

Estuate Inc
01.2020 - 12.2022

Solution Architect on Zuora

Estuate inc
06.2014 - 12.2018

Business Analyst/Project Manager

Netpace Inc
10.2011 - 06.2014

Support Lead

Cognizant Technology Solutions
11.2006 - 11.2009

Technical Support Engineer

Hewlett Packard
09.2005 - 10.2006

Lead Solution Architect

Estuate Inc
2018 - 12.2022

Master's in Computer Science & Engineering -

International Technological University

Bachelor's in Computer Science & Engineering -

JNTU

MDiv - Masters of Divinity

Midwestern Baptist Theological Seminary
Stanley Perumala