Stanley Rainey

• Unloaded pallets and deliveries and organized products in warehouse.
• Operated forklift and other warehouse equipment to safely move and store goods.
• Unpacked and inspected all incoming shipments, addressing discrepancies with suppliers.

* Ensured the warehouse is cleaned and organized on a daily

Basis.

* Processed all damaged os Store items out of system.

• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Rotated merchandise and displays to feature new products and promotions.
• Walked through store areas to identify and proactively resolve issues negatively impacting operations.
• Maintained positive customer relationships by responding quickly to customer service inquiries.
• Created and maintained safe and secure work environments for employees.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Analyzed customer feedback and implemented strategies to improve customer experience.
• Assisted in recruiting, hiring and training of team members.

• Managed inventory control, cash control, and store opening and closing procedures.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Completed point of sale opening and closing procedures.
• Rotated merchandise and displays to feature new products and promotions.
• Assisted with hiring, training and mentoring new staff members.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Rotated merchandise and displays to feature new products and promotions.
• Walked through store areas to identify and proactively resolve issues negatively impacting operations.
• Maintained positive customer relationships by responding quickly to customer service inquiries.
• Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
• Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Assisted in recruiting, hiring and training of team members.

• Listed work performed on each unit in order to properly invoice customers.
• Collected information to correctly file warranty claims.
• Adhered to company standards and manufacturer guidelines for each repair.
• Lubricated, cleaned and repaired parts and components to carry out effective small engine preventive and reparative maintenance processes.

• Completed frequent inspections, identified concerns and corrected problems independently.
• Performed daily log updates and generated reports for supervisors.
• Performed thorough, accurate and efficient repairs and preventive maintenance.
• Operated or maintained off-loading liquid pumps or valves.