STANLEY REYES
GROTON,CT
Summary
Proven leader in property and security management, adept at driving business development and staff management for companies like 5 Central Rentals. Excelled in tenant relations and contract negotiation, enhancing operational efficiency and tenant satisfaction. Skilled in emergency management and database management, achieving high occupancy rates and minimizing expenses.
Overview
8
8
years of professional experience
Work History
Property Manager
5 Central Rentals
04.2023 - 08.2024
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Followed up on delinquent tenants and coordinated collection procedures.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Coordinated with legal counsel to resolve tenant disputes.
- Communicated effectively with owners, residents, and on-site associates.
- Investigated property owners and researched current mineral rights details by reviewing hardcopy and digitized records.
- Collected and maintained careful records of rental payments and payment dates.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Coordinated appointments to show marketed properties.
- Generated leads for sales and rental properties through cold calls and referrals.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Completed annual rent calculations using housing database software.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Maximized rental income while minimizing expenses through effective planning and control.
- Responded to Common Area Maintenance (CAM) inquiries.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
Limousine Driver
Manhattan Limousine
03.2022 - 04.2023
- Answered, scheduled, and responded to reservation calls at specific times and locations.
- Checked in with dispatch service and updated with current location.
- Mapped efficient routes with minimal disruption to passengers or schedules.
- Calculated bills, issued receipts and accepted payments.
- Stowed passenger items with care and concern to avoid damage or displeasure with handling.
- Operated party vehicles, buses and town cars.
- Generated consistent referrals and repeat business by providing friendly and fast service.
- Vacuumed, cleaned and sanitized vehicles between customers.
- Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
- Adhered to tight schedule and met departure and arrival deadlines.
- Checked vehicles for adequate supply of fuel, oil and other necessary fluids.
- Assisted elderly and disabled passengers entering and exiting shuttle.
- Observed passengers during the journey and reported any suspicious behavior.
- Delivered passengers to destinations safely and on time.
- Remained calm and poised in emergent situations.
- Pointed out landmarks and other points of interest to passengers.
- Helped passengers with luggage, collected fares and politely answered questions.
- Maintained impeccable records of daily drives, vehicle maintenance and notable incidents.
- Developed deep knowledge of local routes and area destinations.
- Followed applicable traffic regulations and traffic laws.
- Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
- Followed designated routes and schedules while operating vehicles.
- Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
Delivery Driver
Amazon
05.2021 - 04.2023
- Delivered packages to customer doorsteps and business offices.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Verified accuracy of all deliveries against order forms.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Building Maintenance Worker
Alayof BLD
04.2016 - 04.2023
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Installed new locks, door handles, and door closers.
- Performed minor wall repair, installed drywall, and applied wallpaper.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Restored and repaired worn and damaged building components to support appearance, longevity and security.
- Supported safety with well-maintained grounds, parking lots and landscaping.
- Installed and maintained security systems to reduce vulnerabilities, using cameras, locks and alarms.
- Inspected building systems to evaluate HVAC, electrical and plumbing maintenance needs.
- Repaired and replaced faulty wiring, light fixtures and other electrical components to reduce risks.
- Tested fire safety and emergency systems and inspected fire extinguishers and sprinkler systems.
- Followed preventive maintenance schedule to support building systems functionality.
- Responded to emergency fire alarms, plumbing leaks and power outages to implement swift resolutions.
- Inspected, tested and adjusted mechanical and electrical systems to facilitate proper functioning.
- Positively engaged with customers and maintained professional appearance as company representative.
Security Supervisor
Allied Universal Security Services
01.2018 - 06.2020
- Wrote and submitted daily reports on security team operations.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Recorded incident reports with detailed accounts of occurrences.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Advised security team and conducted investigations of significant threats and loss or misappropriation of assets.
- Provided guidance to security staff on appropriate courses of action for diverse situations.
- Removed unauthorized persons from facility grounds.
- Screened vendors and contractors before granting access to restricted areas within mall.
Security Officer
BSS
11.2016 - 01.2018
- Monitored employee activities, confirming compliance with security regulations.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Permitted entry with escort for approved persons into secure locations.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Contacted law enforcement in case of unauthorized persons, documents, and materials.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
Machine Operator
4c Foods
06.2016 - 10.2016
- Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
- Complied with company and OSHA safety rules and regulations.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Completed parts lubrication and other minor maintenance tasks to keep equipment running.
- Organized and cleaned work area to meet standards, keep tidy and prevent injuries.
Education
High School Diploma -
Emma Lazarus High School
New York, NY01.2019
Skills
- Business Development
- Staff Management
- Business Administration
- Database Management
- Property Management
- Contract Negotiation
- Maintenance Scheduling
- Tenant relations
- Tenant and eviction laws
- Apartment Maintenance
- Leasing and sales
- DOT Compliance
- Vehicle Maintenance
- Vehicle Inspection
- Punctuality
- Order picking and processing
- Safe Driving Practices
- Emergency Management
- Document Management
- Access Control
Languages
Spanish
Native or Bilingual
Timeline
Property Manager
5 Central Rentals
04.2023 - 08.2024
Limousine Driver
Manhattan Limousine
03.2022 - 04.2023
Delivery Driver
Amazon
05.2021 - 04.2023
Security Supervisor
Allied Universal Security Services
01.2018 - 06.2020
Security Officer
BSS
11.2016 - 01.2018
Machine Operator
4c Foods
06.2016 - 10.2016
Building Maintenance Worker
Alayof BLD
04.2016 - 04.2023
High School Diploma -
Emma Lazarus High School
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