Proactive and dependable leader offering 25 years of experience in warehousing,Distribution, Freight Operations, Dock & transportation. Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.
Overview
35
35
years of professional experience
Work History
Freight Handler/Forklift Operator
Old Dominion Freight Lines
06.2021 - Current
Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
Operated forklift in compliance with OSHA guidelines and organizational policies.
Coordinated team member movements based on current needs, avoiding safety concerns, or delays.
Communicated with floor managers to determine merchandise placement.
Maneuvered forklift safely in congested and confined areas using Skill and Technique
Coordinated with other lift truck drivers and production personnel to process orders efficiently.
Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
Assessed equipment for damage, wear, battery life, and fluid levels.
Positioned lifting devices under, over or around loaded pallets or boxes to secure material or products for transport to designated areas.
Weighed materials or products to record weight or other production data on tags or labels.
Inspected equipment for defects and performed repairs or maintenance tasks.
Removed orders from storage, wrapped, and staged for shipments.
Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
Unloaded and stacked materials by raising and lowering lifting devices.
Outbound Operations Supervisor
Central Transport
10.2017 - 02.2021
Closely monitored operations and performed regular safety audits for adherence to administrative policies and compliance regulations
Monitored and maintained high level of on-time delivery reliability service and performance
Maintained and repaired facilities, equipment and tools to achieve operational readiness, safety and cleanliness
Supervised loading of trucks in compliance with company protocols to prevent shifting or damage to cargo during transit
Verified shipment accuracy against work manifests and bills to abide with loading and unloading schedules
Supervised and delegated responsibilities to dock workers and provided training and performance feedback, including disciplinary action, when necessary
Keep accurate information on all inbound and outbound trailers
Provide employees with guidance in handling difficult or complex problems and resolving escalated complaints or disputes
Redirected shipments en-route in response to customer request
Able to use good problem-solving and critical-thinking to contain & prevent negative situations from occurring
Perform daily yard checks
Carried out day-day-day duties accurately and efficiently
Used hand-held scanners and physical logs to accurately track item movements
Prevented load shifting or damage by using bracing and strapping techniques.
Outbound Supervisor
Central Freight Lines / Wilson Trucking
09.2015 - 09.2017
Performed pre-shift and post-shift inspections of dock equipment
Supervised loading of trucks in compliance with company protocols to prevent shifting or damage to cargo during transit
Determined method of shipment and prepared bills of lading, invoices and other shipping documents
Coordinated daily work strategies, following oral and written instructions to properly move and ship products
Reported and established key performance metrics to monitor and meet company goals
Promoted and sustained a healthy and safe work environment for all employees
Communicated and coordinated with linehaul to verify operational peak performance
Utilized forklifts and pallet jacks to safely move merchandise and minimize loss
Recorded number of units moved or handled, using work tickets and daily production sheets.
Dock Supervisor
Saia LTL Freight
10.2014 - 09.2015
Prevented load shifting or damage by using bracing and strapping techniques
Monitored and maintained high level of on-time delivery reliability service and performance
Communicated effectively with line haul and all levels of operations to provide forecasted/cubing footage to maximize trailer usage
Enforced company and DOT regulations regarding proper hazmat segregation and weight limit procedures
Coordinated daily work strategies, following oral and written instructions to properly move and ship products
Analyzed and resolved issues related to daily activities
Oversaw Dockworkers on shift, responsible for proper loading of freight, cubing trailers and timely departures of outbound trailer loads.
Warehouse Distribution Manager
American Cargo Express, Park
11.2002 - 04.2014
Identified and solved complex strategy obstacles to promote growth and guide business direction
Controlled inventory transactions to reconcile ordering processes with demand forecasts
Boosted team performance with enhanced employee evaluation processes
Divided and categorized cargo received and redirected shipments in response to customer requests
Supported consistent order fulfillment accuracy by inspecting products to verify correct price and display alignment
Developed and managed operating budget, meeting department goals
Improved distribution efficiency with design, development and testing of embedded software applications
Monitored and managed stock levels, delivery times and transportation costs to adhere to clients' specifications
Scheduled pickups and completed all relevant documentation, including shipping manifests, export forms and certificates of origin
Supervised shipping and receiving activities and purchasing/purchase orders for warehouse, including handling all aspects of customer service
Increased client retention by providing superior customer service.
Shipping Supervisor
Fink Bakery Corporation
11.1988 - 09.2002
Supervised day-to-day activities of a fast-paced warehouse operation, managed a staff of unionized employees with shipping/receiving functions, and maintained weekly operations calendar
Entered data into system for records and inventory purposes
Prepared work orders, change orders, billing, and invoices
Supervised a shipping team of 60 employees
Served as a liaison between truck drivers and customers
Provided customer service and incorporated new orders
Maintained strong vendor connections, including arranging pricing and delivery structures and managing specific shipment or paperwork concerns
Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Education
GED -
LaGuardia Community College of The City University of New York
Long Island City, NY
08.1988
Skills
Strategic planning
Shipping Operations
Materials handling
Customer service
LTL Knowledge
AS400 Knowledge
Supply Chain and Inventory Management
Business Problem Solutions
Time Management
Equipment Maintenance
Warehouse Management Systems
Order Picking and Processing
Stock Management
Deadline driven
Integration skills
Complex problem solving
Dockhand management
Warehouse Management
Forklift Certified
Safety Awareness
Project Management
Storage and Organization
Teamwork and Collaboration
Hazardous Materials Endorsement
Shipping Documentation
Material Sourcing and Distribution
Coaching and Mentoring
Verbal and Written Communication
OSHA Workplace Safety
Work Planning and Prioritization
Inventory Reporting
Maintenance and Repair
Team Player
Efficient Data Entry
Spanish
Bilingual
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Freight Handler/Forklift Operator
Old Dominion Freight Lines
06.2021 - Current
Outbound Operations Supervisor
Central Transport
10.2017 - 02.2021
Outbound Supervisor
Central Freight Lines / Wilson Trucking
09.2015 - 09.2017
Dock Supervisor
Saia LTL Freight
10.2014 - 09.2015
Warehouse Distribution Manager
American Cargo Express, Park
11.2002 - 04.2014
Shipping Supervisor
Fink Bakery Corporation
11.1988 - 09.2002
GED -
LaGuardia Community College of The City University of New York