Stanley Twardowski
Texas Roadhouse
WESTMINSTER,MD
1
Certification
11
years of professional experience
Results-driven supervisor with a proven track record in training, customer service, and team management. Committed to enhancing operational efficiency and delivering exceptional dining experiences.
Work History
Supervisor
2 Years 11 Months- Supervised daily restaurant operations, ensuring adherence to quality and service standards.
- Trained and mentored new staff, promoting skill development and teamwork.
- Managed inventory levels, coordinating with suppliers to maintain stock availability.
- Implemented process improvements, enhancing efficiency in food preparation and service delivery.
- Resolved customer complaints promptly, fostering a positive dining experience.
- Scheduled staff shifts, optimizing coverage during peak hours for operational effectiveness.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Supervisor/Server
6 Years 7 Months- Resolved customer complaints effectively, improving overall satisfaction ratings.
- Monitored inventory levels, coordinating with suppliers to maintain stock availability.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Facilitated seamless communication between departments, ensuring that all teams were aligned with company goals.
- Developed schedules that optimized labor costs while meeting business demands.
Line Cook
1 Year- Prepared and cooked menu items according to established recipes and quality standards.
- Maintained cleanliness and organization of kitchen stations, ensuring compliance with health regulations.
- Collaborated with team members to streamline food preparation processes and improve kitchen efficiency.
- Trained new staff on cooking techniques, safety protocols, and proper equipment usage.
Education
High School Diploma
Skills
Training and mentoring
Goal oriented
Staff management
Customer service
Certification
- TIPS Certified
- Serve Safe Certified
Timeline
Supervisor
Texas Roadhouse
09.2023 - CurrentRead More
Supervisor/Server
Texas Roadhouse
01.2017 - 08.2023Read More
Line Cook
Baugher's
01.2016 - 01.2017Read More
Westminster High School
High School Diploma
Read More