Stanley Wilson

• Cultivated high-performing team, achieving professional goals and enhancing customer experiences.
• Led strategic initiatives to increase customer engagement across multiple platforms.
• Managed cross-functional teams, executing operational plans with efficiency.
• Developed and implemented training programs to improve staff product knowledge and service skills.
• Oversaw budgeting processes to align with corporate financial objectives.
• Allocated time among in-store, omni-channel, and C&D initiatives for optimal outcomes.
• Demonstrated leadership by implementing strategies that drove profitable performance.
• Recruited diverse workforce and established training programs to promote inclusion and security.

District Manager – Carter’s

• Accelerated staffing success by hiring five store managers within 30 days, aligning talent selection with market needs and team culture.

• Surpassed operational KPIs, driving credit card performance from 83% to 108% over last year—exceeding company benchmarks and boosting financial outcomes.

• Achieved 117% of customer loyalty goals through targeted team engagement and training programs that elevated service consistency and brand connection.

• Cultivated a high-performance culture by instilling a “can-do” mindset across stores, resulting in energized teams and sustained sales momentum.

• Designed and launched a peer mentorship program to foster leadership development, strengthen onboarding, and improve retention across the district.

• Improved conversion rates from 48% to 58%, outperforming the company standard of 52% through strategic coaching and customer experience enhancements.

• Drove regional sales strategies across multiple markets to maximize profitability.
• Reduced operational risk through transparent communication, fostering a culture of safety and trust.
• Energized teams by championing growth mindsets and facilitating performance-based advancement.
• Collaborated with VP of Stores and HR on complex employee relations to ensure equitable outcomes.
• Managed inventory levels and streamlined stock replenishment processes throughout the region.
• Developed team capabilities to enhance overall sales growth in diverse markets.
• Conducted performance evaluations and provided mentorship to enhance staff capabilities region-wide.

• Elevated district staffing levels from 67% to 93% within 12 months amid pandemic challenges.
• Acted as corporate liaison, ensuring compliance with employee and customer safety standards during COVID.
• Guided seven out of nine stores to surpass district and regional KPIs consistently.
• Recruited and developed functional expertise in staffing multi-unit stores for enhanced performance.

• Exceeded sales plan by 33% within region.
• Led district operations to improve store performance and customer satisfaction.
• Implemented visual merchandising standards to enhance product visibility and drive sales.
• Analyzed sales data to identify trends and adjust strategies according to market demands.
• Conducted regular store audits to ensure compliance with company policies.
• Managed personnel matters, including recruitment, hiring, and performance reviews.
• Provided guidance and support to ensure all stores met monthly targets.
• Increased shrink performance from -3.89% to -1.21% within first 12 months.

• Led turnaround management for underperforming markets in NC, TN, VA, and WV through hands-on interaction.
• Enhanced operational efficiency, reducing losses and exceeding KPIs while creating appealing merchandising displays.
• Activated mall walk-throughs to recruit talent, share opportunities, and cultivate networking relationships.
• Developed store leaders by fostering empowerment and confidence to drive sales and profitability.
• Established high standards among leadership team members, including human resources, apparel, hardlines, operations, and store managers.
• Boosted online order performance and market participation by 33%.
• Reduced staff turnover from 45% to 15%, enhancing workforce stability.