Summary
Overview
Work History
Education
Skills
Timeline
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Stanley Mitchell

Summary

Adept Restaurant Manager with a proven track record at Dunkin, enhancing operational efficiency and elevating service quality. Excelled in team management and inventory control, significantly reducing staff turnover by fostering a collaborative environment. Demonstrated expertise in customer engagement and critical thinking, ensuring compliance with health standards and optimizing staff performance. Along with the management experience is excellent team player skills, problem solving skills and customer service skills.

Overview

3
3
years of professional experience

Work History

Restaurant Manager

Dunkin
03.2021 - 05.2024
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
  • Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Fostered an inclusive atmosphere with open communication channels for all employees to voice concerns or suggestions freely.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.

Education

High School Diploma -

Solvay High School
Solvay, NY
06.2021

Skills

  • Team Management
  • Inventory control and record keeping
  • Customer Engagement
  • Staff Management
  • Point of Sale (POS) system operation
  • Shift Management
  • Organization and prioritization
  • Staff Scheduling
  • Adaptable
  • Supervisory skills
  • Pre-shift walk-through
  • Critical Thinking

Timeline

Restaurant Manager

Dunkin
03.2021 - 05.2024

High School Diploma -

Solvay High School

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Stanley Mitchell