Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Open To Work

Stanley Mills

Information Technology
Loganville,GA

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Sales & Training ConsultantSenior Client Technical Support EngineerSenior DeveloperStaff Software Developer

Work Type

Full TimeContract WorkConsulting

Location Preference

On-SiteRemoteHybrid
Location: Loganville, GA
Open to relocation: Yes

Salary Range

95000/yr - 200000/yr

Summary

IT professional experienced in application development, production support, and implementation aligned with strong technical, management, analytical, and communication skills along with expertise in consulting services and training known for building partnerships, influencing collaboration, and fostering accountability.

Overview

25
25
years of professional experience

Work History

Sales & Training Consultant

Universal Business Supplies
St. Thomas, VI
01.2010 - Current
  • Provided professional sales & training consultation
  • Collaborated with executive leadership to deliver high-quality professional sales, training, and end-user demos
  • Developed and maintained relationships with top tier partners in office supplies, healthcare, and technology including, DELL, HP, LENOVO, Microsoft, CISCO, and Logitech
  • Provided mentorship, training, coaching in professional sales, training, presentations, and business development

Senior Client Technical Support Engineer

Fiserv Corporation
Alpharetta, GA
07.2016 - 03.2026
  • Provided analysis, maintenance, training, and production support for industry leading FinTech product suite
  • Collaborated with cross-functional teams ensuring preparation for implementation, go-live, and support
  • Developed training materials for new-hire technical and application operations knowledge transfer
  • Lead a team of support engineers to ensure timely case management resolution for "white glove" clients
  • Provided business intelligence support for top 50 financial institutions resulting in 63% reduction in incidents
  • Developed and executed procedures resulting in 27% reduction in service and support defect backlog
  • Managed pre-release software readiness to ensure product reliability resulting in fewer opened new incidents
  • Trained associates in The MAGIC of Customer Relations resulted in 37% increase in positive surveys
  • Provided leadership for 24/7 availability and support in a multi-geographic/multi-platform infrastructure
  • Developed and executed a web-based associate training for new ServiceNow Knowledge Base

Senior Developer

Macy's Systems & Technology
Johns Creek, GA
07.2014 - 04.2016
  • Designed, developed, implemented, and supported applications in zOS, VB.NET, & TIBCO platforms
  • Translated business requirements and analysis into well-engineered applications for multiple systems
  • Coordinated with business partners for training schedule, technical requirements, and quality assurance

Staff Software Developer

Checkfree/Fiserv Corporation
Norcross, GA
06.2001 - 03.2014
  • Designed, developed, and maintained software products for electronic billing, payment, and paper suppression resulting in an average of 10 million monthly electronic bill presentments and enrollments

Education

Bachelor of Science - Business Information Systems Management, Computer Science

Florida State University

Skills

  • COBOL
  • DB2
  • JCL
  • CONTROL-M
  • TSO/E
  • ENDEVOR
  • MQ
  • TIBCO
  • CA7
  • RDz
  • VSAM
  • IMS
  • Mainframe Web Services
  • ISPF
  • IBM utilities
  • JIRA
  • Service Now
  • JavaScript
  • Microsoft Office Suite

Timeline

Senior Client Technical Support Engineer

Fiserv Corporation
07.2016 - 03.2026

Senior Developer

Macy's Systems & Technology
07.2014 - 04.2016

Sales & Training Consultant

Universal Business Supplies
01.2010 - Current

Staff Software Developer

Checkfree/Fiserv Corporation
06.2001 - 03.2014

Bachelor of Science - Business Information Systems Management, Computer Science

Florida State University

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Stanley MillsInformation Technology