Stanley "Paul" Balcerzak
Hilton Head Island,SC
Summary
Accomplished Executive leader with progressive industry background and decisive leadership style. Offers strategic planning abilities, background in change management and forward-thinking mindset. Ready for challenges and focused on meeting future demands.
Pragmatic professional with solid experience in leadership roles. Adept at implementing strategic business plans, driving growth and improving operations. Skilled in financial management and stakeholder relations. Collaborative and dedicated to building and leading talented and motivated individuals.
Overview
36
36
years of professional experience
Work History
Vice President
Sutherland Global Services
07.2013 - 08.2023
- Corporate Development and Partnerships – Sutherland is a nearly $2B privately held company headquartered in Rochester, NY
- Responsible for sales and P/L for $100m+ healthcare provider line of business
- Solutions/Services include Revenue Cycle Management (RCM), Contact Center services, Credentialing/PSV, and Coding services for physicians, hospitals, and other healthcare providers
- Retooled entire sales organization, hired/trained new sales team, brought on proposal and marketing team, totally overhauled sales commission plan, contracting process, and pricing process, and landed first new logo for organization in over 12 months during first 120 days of taking over group
- Sales team met or exceeded its quota assignment and beat corporate margin goals in eight of last ten fiscal years, with 65% of group exceeding assigned quotas
- Managed HIT sales team for nine months while organization searched for HIT sales leader.
Senior Vice President, Healthcare Provider
Xerox Business Services, LLC (now Conduent)
10.2010 - 06.2013
- Sector leader of 43-person sales/support team responsible for Healthcare Provider Sales, Business Development, and Strategy Delivery for management consulting, analytics, business process and IT outsourcing, alliance relationship, and strategy/assessment delivery.
- Organized and built cohesive sales delivery model from four previously unrelated business units within Xerox healthcare portfolio.
- Developed new compensation contracts to attract and retain sales representatives.
- Initiatives within this newly formed unit exceeded line of business's 2011 quota of $42m and reached overall quota of $182.5m.
- Additional focus on operating margins over final two years in this role yielded double-digit in exceed of corporate goals.
Vice President,Healthcare Payer & Insurance
Affiliated Computer Services (ACS)
01.2009 - 09.2010
- Established and directed multi-national sales and marketing support team
- Team included sales, proposal writers, subject matter experts (SMEs), creative talent, and others with domain expertise in payer, insurance, contact center, business process outsourcing, and other disciplines
- Supplied SalesForce management, contracting, and negotiating support
- Sales and operational capture teams for all opportunities valued at over $1m
- Managed initial due diligence process for potential acquisition targets
- Developed series of business value accelerators for payer, insurer, and pharmacy benefit management sectors to serve as 'door openers' and provided thought leadership for ACS.
- Xerox acquired ACS in February 2010
- Part of senior ACS team responsible for ACS/Xerox integration.
Director of New Logo Sales, Payer & Insurance
Affiliated Computer Services (ACS)
01.2004 - 12.2008
- Appointed first leader of new logo sales capture team
- Oversaw all aspects of sales process for new logo opportunities
- Responsible for revenue growth across all products and services ACS Payer unit offers, including transactional, contact center, TPA, and recovery services
- Identified, developed, and managed relationships with external entities to provide additional expertise and resources
- Identified new technologies, solutions, and process enhancements to build into products and services for market segment
- Managed marketing, contract administration, proposal team, lead generation, product managers, solution architects, and all sales support functions
- Business unit grew from $250m to over $800m in revenue during role's tenure with addition of more than dozen premier payer clients, resulting in ACS contracting with 18 of top 25 private sector payers.
Director of Applications & Core Systems
Affiliated Computer Services (ACS)
01.2002 - 12.2003
- Effectively managed all software applications, infrastructure, and systems supporting, 's Third Party Administrative business
- Responsibilities included vendor/partner relationships, software development, release management, data center operations, desktop support, and business rules management
- Software team supported several proprietary and copyrighted software applications.
Director of Sales
OASYS
01.1999 - 12.2002
Vice President, Product Management
Novalis Corporation
01.1996 - 01.1999
Vice President, Sales & Marketing
Anthem (now Elevance Health)
05.1987 - 12.1996
Education
BS - Business Administration
The Ohio State University, Max Fisher School of Business
Columbus, OH.12.1997
Skills
- Opportunity Identification
- Revenue Stream Management
- P&L Responsibility
- Operational Efficiency
- Global Sales and Marketing
- Pipeline Growth
- Team Mentorship
- Employee Performance Evaluations
Timeline
Vice President
Sutherland Global Services
07.2013 - 08.2023
Senior Vice President, Healthcare Provider
Xerox Business Services, LLC (now Conduent)
10.2010 - 06.2013
Vice President,Healthcare Payer & Insurance
Affiliated Computer Services (ACS)
01.2009 - 09.2010
Director of New Logo Sales, Payer & Insurance
Affiliated Computer Services (ACS)
01.2004 - 12.2008
Director of Applications & Core Systems
Affiliated Computer Services (ACS)
01.2002 - 12.2003
Director of Sales
OASYS
01.1999 - 12.2002
Vice President, Product Management
Novalis Corporation
01.1996 - 01.1999
Vice President, Sales & Marketing
Anthem (now Elevance Health)
05.1987 - 12.1996
BS - Business Administration
The Ohio State University, Max Fisher School of Business
Similar Profiles
Marcus Yousuf JegarajMarcus Yousuf Jegaraj
NA at Sutherland Global Services, Mcafee Techmaster ServicesNA at Sutherland Global Services, Mcafee Techmaster Services
Vaishnavi JagtapVaishnavi Jagtap
Associate at Sutherland Global ServicesAssociate at Sutherland Global Services
Rahul KhuranaRahul Khurana
Sr Manager Global FP&A at Sutherland global servicesSr Manager Global FP&A at Sutherland global services
Humbert Hedrian ManalastasHumbert Hedrian Manalastas
Team Manager at Sutherland Global ServicesTeam Manager at Sutherland Global Services
Abigail BradenAbigail Braden
Store Manager at WalgreensStore Manager at Walgreens