Stanlyn Stevens
Roanoke,VA
Summary
Accomplished Processing Clerk with 4 years' experience in Post Office. Gifted at prioritizing multiple tasks to complete required duties while providing excellent customer service. Professional and detail-oriented with emphasis on keeping confidential information private.
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
8
8
years of professional experience
Work History
Processing Clerk
United States Post Office
02.2020 - Current
- Created numerous reports for managers to review.
- Developed production techniques and production processes to meet customer and organizational needs.
- Used hand-held scanners and physical logs to accurately track item movements.
- Developed standard operating procedures and document workflows to drive current and future processes.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Removed jams and unblocked conveyor system to maintain flow of goods.
Server
Olive Garden Restaurant
06.2017 - 02.2020
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Supervisor/Cashier
McDonald's
08.2015 - 06.2017
- Communicated with customers and team members to solve problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- Received and processed customer payments.
- Quickly and accurately counted drawers at start and end of each shift.
Education
High School Diploma -
William Fleming High School
Roanoke, VA06.2017
Skills
- Expert in Word Document
- Database Research
- Database Recordkeeping
- Typing 45 Wpm
- Paperwork Processing
- Team Leadership
- Time Management
Timeline
Processing Clerk
United States Post Office
02.2020 - Current
Server
Olive Garden Restaurant
06.2017 - 02.2020
Supervisor/Cashier
McDonald's
08.2015 - 06.2017
High School Diploma -
William Fleming High School
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