Staphany Vazquez
Mansfield,TX
Summary
Experienced with client relationship management, prospecting, and negotiation. Utilizes targeted strategies to identify and capitalize on sales opportunities, achieving consistent revenue growth. Track record of leveraging persuasive communication and strategic planning to drive sales success.
Experienced with diagnosing and resolving technical issues. Utilizes effective problem-solving techniques to maintain system functionality. Knowledge of collaborative work environments and customer service excellence.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Outside Sales Representative
Charter Spectrum
05.2024 - Current
- Created customized presentations for prospective clients based on their needs.
- Developed promotional materials such as brochures or flyers for marketing purposes.
- Negotiated contracts with customers to close deals in a timely manner.
- Developed and implemented sales strategies to achieve revenue goals.
- Met regularly with team members to discuss progress towards goals.
- Provided training sessions for new staff members on sales processes and procedures.
Armed Security Officer
Strategos International
09.2023 - 05.2024
- Maintained logs of all security-related incidents and submitted reports regularly to supervisor.
- Provided assistance to law enforcement agencies in apprehending suspects when necessary.
- Performed routine maintenance tasks such as checking doors and windows for proper locking mechanisms and replacing light bulbs as needed.
- Patrolled assigned areas to detect suspicious activities and persons.
- Performed daily inspections of security equipment such as gates, locks, alarm systems, and radios, ensuring that they were operating properly.
- Participated in training exercises related to emergency response protocols.
- Monitored surveillance cameras to detect any criminal activity or violations of policy.
Armed Security Officer
Imperial Security Inc.
02.2023 - 09.2023
- Maintained logs of all security-related incidents and submitted reports regularly to supervisor.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Patrolled large commercial facility on irregular schedule to look for suspicious activities.
- Maintained safety of residents by conducting foot patrols, monitoring vehicle traffic and identifying unauthorized persons or vehicles on premises.
- Evaluated credentials of personnel and provided temporary badges to visitors.
- Investigated reported incidents to protect company assets.
Mobile Sales Expert
Enjoy Technology inc.
02.2020 - 06.2022
- Provided training sessions for new team members on sales techniques.
- Coordinated with other departments such as IT support or logistics regarding customer orders.
- Responded promptly to inquiries from online customers via email, chat, or phone calls.
- Provided in-depth product knowledge and customer service to mobile customers.
- Performed troubleshooting for technical issues related to mobile devices.
- Processed sales transactions accurately with point-of-sale systems.
Sales Associate
The Home Depot
04.2016 - 02.2019
- Greeted customers and provided exceptional customer service.
- Developed promotional strategies to increase sales volume.
- Handled customer complaints in a professional manner.
- Conducted inventories on a regular basis to track stock levels.
- Processed transactions using a point-of-sale system.
- Tracked sales performance metrics to identify trends in market place.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Attended weekly team meetings to review performance goals and objectives.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Sales Manager
Pepboys Parts And Auto
01.2013 - 07.2015
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
Education
Some College (No Degree) - Information Technology
Tarrant County College District
Course work -
Coursera
Computer Science - Information Technology
Npower (non-profit) Veterans & Single Mothers
Dallas, TX06-2025
Medical Biology - Medical Assistant
Kaplan College
Arlington, TX08-2014
Skills
- Opportunity Identification
- Customer Service-Oriented
- Networking
- Persuasive negotiator
- Sales closing
- Closing Techniques
- Computer Skills
- System Configuration
- Software Maintenance
- Network Administration
- Mobile Device Repair
- Customer Service
- Computer maintenance
- Service desk support
- LAN/WAN
- Team Collaboration
- Decision-Making
- Effective Communication
- Time management abilities
- Microsoft Windows and Office
- Written Communication
- Self Motivation
- Backup and recovery
- Telecommunications network oversight
- Wireless area networking
- System enhancement
- Operating system management
- Hardware component selection
- Performance monitoring tools
- Network configuration
- Mac systems
- TCP/IP
Certification
- Google (Technical Support Fundamentals Certificate)
- Google (The bits and Bytes of Computer Networking Certificate)
- IBM (Getting Started with AI and Watson)
- IBM (Introduction to Artificial Intelligence)
Timeline
Outside Sales Representative
Charter Spectrum
05.2024 - Current
Armed Security Officer
Strategos International
09.2023 - 05.2024
Armed Security Officer
Imperial Security Inc.
02.2023 - 09.2023
Mobile Sales Expert
Enjoy Technology inc.
02.2020 - 06.2022
Sales Associate
The Home Depot
04.2016 - 02.2019
Sales Manager
Pepboys Parts And Auto
01.2013 - 07.2015
Course work -
Coursera
Some College (No Degree) - Information Technology
Tarrant County College District
Computer Science - Information Technology
Npower (non-profit) Veterans & Single Mothers
Medical Biology - Medical Assistant
Kaplan College
Similar Profiles
Jordan BrownJordan Brown
Maintenance Technician at Charter SpectrumMaintenance Technician at Charter Spectrum
Ebony SuttonEbony Sutton
Network Implementation Engineer at Charter SpectrumNetwork Implementation Engineer at Charter Spectrum
Eugene OhEugene Oh
Inbound Sales Representative at Charter SpectrumInbound Sales Representative at Charter Spectrum
Brandon FreemanBrandon Freeman
Construction Coordinator III at Charter SpectrumConstruction Coordinator III at Charter Spectrum
OLUBUNMI KAYODEOLUBUNMI KAYODE
Creative Project Manager / AI Copy Editor at Scale AICreative Project Manager / AI Copy Editor at Scale AI